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Key Acura of Portsmouth
Portsmouth, NH
332 Reviews
At Key Acura of Portsmouth, our team is focused on helping you find the vehicle you want without any hassle or pressure. The sales process will be straightforward and the information provided will be accurate and shared with clarity and candor. At Key Acura of Portsmouth, we're committed to delivering you a purchase experience that exceeds your every expectation
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 332 reviews
March 23, 2023
Great job! No issues with how we wanted to find a car. We had one in mind and foubdnit No issues with how we wanted to find a car. We had one in mind and foubdnit More
by sims8416
Employees Worked With
Other Employees :
Paul Norrish, Joshua Chapais
March 19, 2023
Had an excellent experience buying my first Acura ! Loren was amazing, as was all the other staff there as well. I wouldn’t hesitate to come back again ! Loren was amazing, as was all the other staff there as well. I wouldn’t hesitate to come back again ! More
by Cheryl.jett
Employees Worked With
March 18, 2023
We could not be happier with our purchase from Key Acura of Portsmouth. EVERYTHING was great - price, customer service, and delivery! Thank you Paul and Rawle of Portsmouth. EVERYTHING was great - price, customer service, and delivery! Thank you Paul and Rawle More
by tdhc13
March 18, 2023
Top Notch and wonderful to work with! From sales to service, always a positive experience! From sales to service, always a positive experience! More
by C_obrien76
Employees Worked With
March 17, 2023
My new car purchase experience was great. I worked with Josh and he was very laid back and helpful. Very attentive and made sure the process was smooth. It was not an overwhelming sales exper I worked with Josh and he was very laid back and helpful. Very attentive and made sure the process was smooth. It was not an overwhelming sales experience like many other dealerships, there was a little bit but I mean it’s part of their job. The facility was very nice and clean. The offer some pretty good perks if you purchase from them including lifetime inspections which is amazing. More
by alves_kurtis
March 13, 2023
We had a wonderful experience working with Rawle and everyone at Key Acura. I never felt pressure to purchase or look at vehicles I did not express interest in. I would highly recommend and will be ba everyone at Key Acura. I never felt pressure to purchase or look at vehicles I did not express interest in. I would highly recommend and will be back for any future vehicle needs! More
by A Woods
March 05, 2023
This dealership definitely tries to make the work and hassle of buying a car, easy. They are very accommodating and are willing to work with you so you leave with a vehicle you love. We ran into a snag w hassle of buying a car, easy. They are very accommodating and are willing to work with you so you leave with a vehicle you love. We ran into a snag with the original car I was interested in and they made up for it by giving me a better deal for the same price. The only reason it’s getting four stars is because it was my first time buying a car from a dealership and there was definitely an overwhelmingly sense of moving fast to get the sale made. Josh was excellent and very knowledgeable of all vehicles. Gunnar was also great and made the boring paperwork part a breeze. More
by ABooth
Employees Worked With
Gunnar Hassard, Paul Norrish, Joshua Chapais
March 04, 2023
The dealer and our sales person were great! They were not pushy and were patient while we made our decision. The paperwork was easy and we were able to take our new car home the same day. They They were not pushy and were patient while we made our decision. The paperwork was easy and we were able to take our new car home the same day. They answered all of our questions and we felt very comfortable with the whole process. We love our car and highly recommend the dealer! More
by rldavis21
March 04, 2023
Rawle is extremely knowledgeable about the cars he sells. Great ride with him and really appreciated the time he spent with me getting to know the new controls and features. Excellent experience! Great ride with him and really appreciated the time he spent with me getting to know the new controls and features. Excellent experience! More
by trc2112
July 22, 2022
I had a favorable car buying experience. Everyone involved was polite, honest, and provided diligent customer service throughout the entire process. I appreciated not feeling pressured and t Everyone involved was polite, honest, and provided diligent customer service throughout the entire process. I appreciated not feeling pressured and the relaxed environment. A quick shoutout for Jennifer for going above and beyond with the registration process. I appreciate you taking the extra time out of your day - thank you. Maddie, you’re a great saleswoman - keep doing what you’re doing. I appreciated that you were relaxed, calm, collected as well as the first person to approach me outside in the parking lot. The only recommendation that I have is to familiarize the cars safety features and encourage registrations through the dealership as appointments for the RMV are hard to obtain in MA. More
by Wrmiller1992
Employees Worked With
John Rydin, Gunnar Hassard, Jennifer Sprague, Maddie Guile, Eileen Barry
