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Key Acura of Atlantic City - Service Center

Egg Harbor, NJ

4.8
278 Reviews

278 Reviews of Key Acura of Atlantic City - Service Center

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May 06, 2024

Customer service person was extremely rude. Would not provide an update on my car except to repeat Not done, Not done ! More

by kevin.wichert1077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rocco A. Amato Jr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Reyes
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Key Acura of Atlantic City responded

I am sorry you weren't happy with the time it took to service your vehicle. I apologize that the car wash was running a bit behind. Hopefully you're enjoying the free cabin and engine filters that we comped you for your inconvenience.

May 05, 2024

Great service! My truck was done in a timely fashion. I would return again. Thanks More

by lashandadavis1040
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None listed
May 06, 2024 -

Key Acura of Atlantic City responded

Thank you for the kind words. We appreciate your business.

May 04, 2024

Very good service alex was excellent help excellent customer service and well maintained member she was great More

by INTALIAN7697
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
May 06, 2024 -

Key Acura of Atlantic City responded

Alex is a ROCKSTAR! Thank you for the kind words.

May 03, 2024

Alex the service advisor is AMAZING! Her professional demeanor and dedication is second to none. Many times has she gone above and beyond. More

by NCOLANGELO13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex (service advisor)
May 06, 2024 -

Key Acura of Atlantic City responded

Alex is a true asset to our company. Thank you for the kind words.

May 02, 2024

Key Acura has excellent customer service. Each time I have gone there, they made me feel like they care about me and my car. I go in with confidence that they will do whatever it takes to ens More

by SPLUTA4046
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dandre Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex 5 Stars
May 06, 2024 -

Key Acura of Atlantic City responded

We pride ourselves on being customer friendly. Thank you for the kind words.

May 02, 2024

Deandre was very helping and made my first experience very wonderful. I will surely be coming back! More

by Mohammed Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deandre
May 06, 2024 -

Key Acura of Atlantic City responded

Welcome to the KEY ACURA family !

May 01, 2024

Alex is very professional and nice. She is very courteous and friendly. She took care of my needs. Job well done. The young fellow who did the car wash was excellent. Job was thoroug More

by KH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Medina
May 06, 2024 -

Key Acura of Atlantic City responded

Alex is a true asset to our business.

May 01, 2024

It’s a good and friendly place, every time I have been there everyone for the most part has been nice More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Pleydle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Key Acura of Atlantic City responded

We pride ourselves on being the small yet friendly dealer. Thank you for the kind words.

May 01, 2024

All went great from scheduling , service and follow up when car was ready. All good More

by JSARKOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team was great
May 06, 2024 -

Key Acura of Atlantic City responded

We appreciate you continued business.

May 01, 2024

Quick appointment setup. Friendly and courteous they set me up with a loaner car while the car was finished by the next day while they were waiting for parts. Will definitely More

by mbp2fla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
May 06, 2024 -

Key Acura of Atlantic City responded

Thank you for your kind words and continued business.

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