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Key Acura of Atlantic City

Egg Harbor, NJ

4.8
635 Reviews
Call Dealership (908) 905-7400

6806 Tilton Rd

Egg Harbor, NJ

08234

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635 Reviews of Key Acura of Atlantic City

January 17, 2024

Alex was quick and efficient! ! Always makes solid recommendations and keeps the car very clean while working on it More

by wdesalvatore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Diana
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Jan 17, 2024 -

Key Acura of Atlantic City responded

Alex is an asset to our team. Thank you for the kind words.

January 17, 2024

I HAD WORK DONE ON CAR AND CHARGED MORE FOR CREDIT CARD THAN DEBIT Deceptive More

by KKAN6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Jan 17, 2024 -

Key Acura of Atlantic City responded

Our dealership has signs located all around for the 3% surcharge on all credit card purchases. Our service writers also verbally confirm this with all of our clients. If there is a discrepancy, please feel free to come and speak to the General Manager Rocco Amato and it will be my pleasure to get to the bottom of this. I can assure you we would never deceive any of our clients, especially for a 3% charge on a service bill.

January 17, 2024

Staff was great! Very informative and explained in detail and reviewed the paperwork provided to me regarding the service. More

by RMILLER2435
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian , Rocco A. Amato Jr., David Reyes
Report | Print
Jan 17, 2024 -

Key Acura of Atlantic City responded

Thank you for the kind words. We are here whenever you need us. We appreciate your business...

January 17, 2024

My insurance company was never contacted, I was unknowingly driving uninsured for 2 weeks. I only found out when I spoke with my insurance company about another matter. If I had an accident what a More

by tadamoli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dandre Robertson
Report | Print
Jan 17, 2024 -

Key Acura of Atlantic City responded

Mr. Adamoli I would like to apologize once again. We understand that this should of never happen, But in the grand scheme of life we are so thankful there was no accident, there was no lawsuit, there was just a young man new to the business and I'm glad he's part of my team. I spoke to him and he has learned from his mistake. We are sorry your insurance company was not contacted, and yes your sales consultant should have called the next day for you. Hopefully you enjoyed the convenience of the home delivery which Dandre also provided you with. For this mishap I will apologize one final time. If you should have any further questions, please feel free to contact Rocco Amato the General Manager. I have been aware of your situation from the start, and I too am thankful that everything has been squared away.

January 17, 2024

I am happy to have good customer service from your service Department I will hv more if my friends to visit your place for these vehicle to be serviced More

by ADS2255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Akex
Report | Print
Jan 17, 2024 -

Key Acura of Atlantic City responded

Thank you so much for the kind words.

January 17, 2024

Everyone was helpful and very professional. All my questions were answered and I will definitely be back for my next service More

by ROSEFARNAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service drot
Report | Print
Jan 17, 2024 -

Key Acura of Atlantic City responded

We appreciate the positive feedback, and we are always here to assist in all of your needs.

January 17, 2024

This is the third Acura I’ve purchased from Maria Diana in the past few years. The buying process is always easy and professionally done. The entire team at Key Acura is outstanding - from Maria, the sale More

by margate211
Recommend Dealer
Yes
Employees Worked With
Rocco A. Amato Jr., Maria Diana
Report | Print
Jan 17, 2024 -

Key Acura of Atlantic City responded

Thank you so much for the kind words and the loyalty. Maria is a ROCKSTAR and an important piece to our success. We appreciate your business, and we will be here for ACURA NUMBER 4!

January 17, 2024

Tremendous team. Service Coordinators are world class. Service is always handled professionally with all costs and expectations clearly explained More

by JEKIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Reyes
Report | Print
Jan 17, 2024 -

Key Acura of Atlantic City responded

Thank you for the kind words. We try our best to keep all of our clients fully satisfied.

January 17, 2024

Kevin provided exceptional service and I plan to recommend him all my contacts as they become interested in purchasing a new vehicle…. More

by barthtk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carol, Kevin Pleydle
Report | Print
Jan 17, 2024 -

Key Acura of Atlantic City responded

Kevin is a staple, and I am very happy to have him on our KEY ACURA TEAM. Thank you for the recommendations.

January 17, 2024

Came in for an oil change and tire rotation on my new Acura integra. Service writers were both very helpful, waiting room was nice, and my car was done in no time! More

by JHONE.P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian and Alex
Report | Print
Jan 20, 2024 -

Key Acura of Atlantic City responded

Thank you so much for servicing your vehicle at KEY ACURA. We appreciate your business.

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