Kevin Powell's Foothill Ford
Pilot Mountain, NC
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117 Reviews of Kevin Powell's Foothill Ford
Subpar customer service from a shady company who lie I would not recommend Foothill Ford to anyone. I communicated back and fourth with them over the phone before making the 80 mile drive and they agreed I would not recommend Foothill Ford to anyone. I communicated back and fourth with them over the phone before making the 80 mile drive and they agreed they could honor a price of a certain vehicle. At this point, the customer service was great, very friendly and promising. So I drove 80 miles only to find out they refused to honor what they said over the phone. On top of that, their customer service is awful in person. They also filled out my profile with the wrong name and continued to call me by the name of my street (Amber). When I asked them to change it, they said it didn’t matter and continued to call me by the name of my street. There also was a particularly rude individual who spoke down to me and treated me like a child instead of a respectable individual. He did not take my business seriously and did not show any respect. I would never consider purchasing a vehicle from them even if they had honored the price we discussed over the phone. Conclusion: Subpar customer service from a shady company who lie to potential customers who end up wasting money in gas coming to their dismal dealership. More
Best Experience EVER!!!!! Daryle Radford took his time and explained a lot to me and answered all of my concerns. He provided me be the best options. Daryle was patient, PROFES Daryle Radford took his time and explained a lot to me and answered all of my concerns. He provided me be the best options. Daryle was patient, PROFESSIONAL, and altogether AWESOME!!! I love my 2017 Ford Escape. I will definitely refer anyone in the market looking for a car. Thanks for such a seemless process. YOU GUYS ROCK!!! More
Helping hands! There were very atentive and dedicaded to getting us into a dependable and reliable vehicle at a price that we could affod thank you so much! There were very atentive and dedicaded to getting us into a dependable and reliable vehicle at a price that we could affod thank you so much! More
Great, wonderful , Good experience will buy again from them, very friendly, and will help u get a nicer newer vehicle. They truly understand and very willing to help.. Good experience will buy again from them, very friendly, and will help u get a nicer newer vehicle. They truly understand and very willing to help.. More
Good experience Staff was very courteous and met our expectations. It was an enjoyable experience. I will plan on doing further business with Foothill Ford in the fut Staff was very courteous and met our expectations. It was an enjoyable experience. I will plan on doing further business with Foothill Ford in the future. More
Hassle Free Experience Foothill Ford made buying a car an easy process. Our sales Associate, Bo Sells was great! He made the whole process hassle-free. This makes our 2nd Foothill Ford made buying a car an easy process. Our sales Associate, Bo Sells was great! He made the whole process hassle-free. This makes our 2nd purchase from Foothill Ford in less than 2 years because of great customer service! More
Great car. Great people. Great experience. Thank you! I had a great experience today! Cathy was wonderful & extremely helpful while I tried to pick the right car for me!! She didn’t even mind that I chang I had a great experience today! Cathy was wonderful & extremely helpful while I tried to pick the right car for me!! She didn’t even mind that I changed my mind on the color a couple times! She talked me through every step of the process & let me know what exactly was happening as it happened! I felt like she really cared & wasn’t just trying to make a sale! Thanks for the great experience today! It’s much appreciated! And thanks for my new ride!! 😍 More
Fabulous... Honest man. All around great car buying experience. Quick and honest man. He was a big help. A big thanks to Mark...I will be telling friends and family to come o All around great car buying experience. Quick and honest man. He was a big help. A big thanks to Mark...I will be telling friends and family to come on down... More
Mark Neal the best. Mark Neal helped us get what we wanted at the payments we wanted. Will be back there the next time we want to purchase another vehicle. Mark Neal helped us get what we wanted at the payments we wanted. Will be back there the next time we want to purchase another vehicle. More
My new car! Mark was absolutely wonderful. I had already been to several dealerships and none of them were even willing to try to help me get a car with my credit Mark was absolutely wonderful. I had already been to several dealerships and none of them were even willing to try to help me get a car with my credit situation. Mark went out of his way to make sure I got a car that I love and can afford. Truly a great experience! More