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Kevin Grover GMC - Service Center

Wagoner, OK

4.9
160 Reviews

160 Reviews of Kevin Grover GMC - Service Center

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October 12, 2020

This visit to Keving Grover Buick GMC was a service visit for an oil change. I was in and out in about thirty five minutes. More

by dry45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Hanes
Oct 15, 2020 -

Kevin Grover GMC responded

Thank you for the feedback! We are happy to hear about your positive experience at Kevin Grover Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Kevin Grover Buick GMC Team (866) 623-9633

October 01, 2020

Kevin Grover dealership always takes care of my needs. They are a friendly and honest dealership. There are never any hidden fees or pressure from the salesmen. I have bought 3 vehicles from him and have More

by v-pilot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Kevin Grover GMC responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Kevin Grover Buick GMC Team (866) 623-9633

September 29, 2020

Kevin Grover GMC is the very best dealer I have ever been to! I’ll never go anywhere else! They have the best people and spectacular customer service. More

by NJACKTHORP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Hanes
Oct 02, 2020 -

Kevin Grover GMC responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Kevin Grover Buick GMC Team (866) 623-9633

August 30, 2020

Always very pleased with how I am treated and how prompted everyone is will always recommend this service to anyone have always only used for service to all my cars More

by jdnelson46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Hanes
August 04, 2020

Great!!! Always on the ball at Kevin Grover....never the run around on sales, service or just questions.... Love this dealership!!! They even remember your n More

by linda1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Grover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Hanes
July 30, 2020

This is our second Kevin Grover purchase. Thank you Butch and Chris for making the experience so pleasant. I highly recommend these guys. We will be back again. More

by omorton
Recommend Dealer
Yes
Employees Worked With
Kevin Grover
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Luna
1.0
This rating includes all reviews, with more weight given to recent reviews.
Butch Breshears
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2020

Have never had a problem with sales or service. Don’t go anywhere else. Have used them for 20+ years and have always felt welcome at this dealership. More

by EDHOLSEY
Recommend Dealer
Yes
Employees Worked With
Rick Hanes
July 17, 2020

Alignment on the tire If I wouldn't have to come back everytime when you work on my car. This would of been done the week before when I put it in. It took most of the day l More

by BABY77BOOMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Hanes
Jul 18, 2020 -

Kevin Grover GMC responded

Thank you for your feedback - I will look into your concerns about having to return your vehicle for follow up work and the gas situation. I always want our loaner cars to be clean and have at least a quarter tank of gas in them which typically will provide a 100-130 mile range for our customers while they are driving the loaner. We do not ask or expect the customer to replenish the fuel used, however, we are grateful when they choose to. We typically manage at least 10 service loaners in our fleet so we do try to control our fuel, insurance and interest expenses as this benefit for our customers is provided happily. I will follow up with you next week. Thank you, Kevin Grover

July 10, 2020

Mr Grover and his team always take the time to make you feel more like family than business customers. I will always recommend Mr Grover. More

by DANNYGOODNIGHT
Recommend Dealer
Yes
Employees Worked With
Neil King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Grover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wanda Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Hanes
Jul 19, 2020 -

Kevin Grover GMC responded

Thank you Danny for your kind words! We appreciate you and your family’s loyalty. It is always a pleasure to serve you. Kevin Grover

July 06, 2020

They answer all my question. The maintenance department did there work in a professional and friendly matter. They let us know what is may need attention in the future. More

by oklamat
Recommend Dealer
Yes
Employees Worked With
Randy Cobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Hanes
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