160 Reviews of Kevin Grover GMC - Service Center
Grover Buick/GMC always makes you feel at home. The service department and everyone else is always friendly and takes care of whatever you are needing. service department and everyone else is always friendly and takes care of whatever you are needing. More
Excellent service as well as knowledgeable people, would recommend to anyone wanting to purchase a vehicle, or get service!!! recommend to anyone wanting to purchase a vehicle, or get service!!! More
We had a serious water leak and would have had to have a wrecker come and get us if the part had given way completely. But thankfully the guys were able to schedule us in for replacement and have us out in wrecker come and get us if the part had given way completely. But thankfully the guys were able to schedule us in for replacement and have us out in a little over an hour. More
We had our vehicle towed in because I thought the We had our vehicle towed in because I thought the serpitene belt broke . Agrer diagnosing it turned out to be a broken bolt for a pulley . Under f We had our vehicle towed in because I thought the serpitene belt broke . Agrer diagnosing it turned out to be a broken bolt for a pulley . Under further inspection they noticed the alternator was faulty as well . Before contacting me with the total bill they found that the vehicle still had the extended warranty coverage. . Thank you for the extra efforts by the service department for going one step further in taking care of your customers. More
Kevin Grover service department has always done excellent work on the car and truck we purchased from the dealership. Service people are always friendly keep us informed of any problems or delays. work on the car and truck we purchased from the dealership. Service people are always friendly keep us informed of any problems or delays. More
Fast excellent service. They are always available for help and/or questions. Randy and Kevin have been very helpful in getting to know my new GMC help and/or questions. Randy and Kevin have been very helpful in getting to know my new GMC More
The very best service department I have ever been to. Extremely knowledgeable and very fair. Good people and great customer service. My dealership for life! Extremely knowledgeable and very fair. Good people and great customer service. My dealership for life! More
I made a recent return to the service dept to get my Buick transmission repaired under warranty. If you haven't had a warranty major problem it now requires GM corp to get involved and they want to call Buick transmission repaired under warranty. If you haven't had a warranty major problem it now requires GM corp to get involved and they want to call the shots. If the dealer doesn't follow all their protocells nothing gets done. My car is now in a major tear down to repair the transmission. In my opinion GM should have sent a new transmission to make the repair. The repair didn't work and GM sent out a new transmission and corrected the problem. The car works great thanks to Keven Grover and his team. More
Service was excellent. Had trouble scheduling an appointment on line, call Kevin Grover GMC service department and Rick scheduled my appoint for that day. They found my lubrication leak and recommen appointment on line, call Kevin Grover GMC service department and Rick scheduled my appoint for that day. They found my lubrication leak and recommended a plan to resolve the leak issue. Thanks for a good job. More
GMC dealership in Wagoner has always been friendly and an excellent facility and staff. We feel welcomed and well taken care of when we're there. excellent facility and staff. We feel welcomed and well taken care of when we're there. More