Kerry Toyota

Came in for basic 50K check, told should have brake check and bleeding + regular check... would be 2 hours. Waited for almost 3 , then when I pressed for when vehicle would be ready and many people in waitin and bleeding + regular check... would be 2 hours. Waited for almost 3 , then when I pressed for when vehicle would be ready and many people in waiting room were called during that time... heard nothing. then checked myself. Told it was ready about 40 minutes from when I brought in? really? they should PAY me for over 2 hours of waiting time. They asked others in waiting room about being ready and their vehicles were done but me? NADA! Missed work for over 2 hours when I could have been paid. xxxxs.... going to different center. More

Took my 2014 Venza in to be checked out cause it seemed to be burning oil. Also had a recall that needed to be done. They told me the diagnostic would be $169. If they had to do a repair it would be used t to be burning oil. Also had a recall that needed to be done. They told me the diagnostic would be $169. If they had to do a repair it would be used toward repair. Long story short they claimed I needed a new engine at a cost of $9,903.36. I said not to do it but when I picked it up I was charged $169 plus a $50 misc fee. They couldn't tell me what it was for. Sounds like a way to make extra money off customers. Also afterwards I researched my vehicle and evidently when mileage gets over 100k it is common so just check oil level on regular basis. They could have told me that and not scare me by saying I need a new engine. I would never take a vehicle there again or purchase from them. More

They lie about the discounts and leave you hanging if u go against anything they say. I wondered why they even have such a high rating while their customer service is terrible!! Never going there again. Th go against anything they say. I wondered why they even have such a high rating while their customer service is terrible!! Never going there again. The manager of whom i don’t remember the name, such an arrogant man! More

Kerry’s team was amazing and easy to work with. They made my first big purchase less stressful. :) They made my first big purchase less stressful. :) More

Absolutely had the best experience buying a new truck. Our sales associate Ryan Richardson was an absolute pleasure to meet. Great team at Kerry Toyota Our sales associate Ryan Richardson was an absolute pleasure to meet. Great team at Kerry Toyota More

Ryan and Dave were not forthright in the transaction. Elvis promised he would make it right and did not do so. Never got back to me. From GM down this is not an honest dealership. Never again. Elvis promised he would make it right and did not do so. Never got back to me. From GM down this is not an honest dealership. Never again. More

Ryan was very professional and helpful during a stressful time for me. He made the buying process a breeze and i appreciated all the comedic relief i got as well. Would reccomend him 10/10 times!!! time for me. He made the buying process a breeze and i appreciated all the comedic relief i got as well. Would reccomend him 10/10 times!!! More

Ryan was super helpful with the whole process! I was very nervous about committing to a car but he helped ensure that I made the right decision! I would HIGHLY recommend working with Ryan! I was very nervous about committing to a car but he helped ensure that I made the right decision! I would HIGHLY recommend working with Ryan! More

They were not truthful about features on the car. We did not catch it until we had taken delivery. Then shame on us! We are very unhappy customers. We did not catch it until we had taken delivery. Then shame on us! We are very unhappy customers. More

Ryan wass to us as we stepped out of the car, great guy and salesman. He was also very knowledgeable on the car I was interested in and seemingly every car they have. and salesman. He was also very knowledgeable on the car I was interested in and seemingly every car they have. More