Kerry Ford - Service Center

Brian in the Quicklane is awesome. I took my car in for a routine oil change. Brian called me to tell me my front brakes were bad. He gave me a good price and took great care of me. I took my car in for a routine oil change. Brian called me to tell me my front brakes were bad. He gave me a good price and took great care of me. I bought my car there and have taken it there for everything. It has been a great car. I trust their mechanics. More

Great Service Been going here for six years, terrific service and two purchases, great sales people. Best deal on GMC Yukon XL on both purchases in 2011 and 2016. T Been going here for six years, terrific service and two purchases, great sales people. Best deal on GMC Yukon XL on both purchases in 2011 and 2016. They have always been fair on all service I have had done. More

Worst place ever I took my mustang in to have them look at the paint bubbling up on my hood. It's been a month and a half now I still have this problem I have had n I took my mustang in to have them look at the paint bubbling up on my hood. It's been a month and a half now I still have this problem I have had no response on this issue from anyone They tell me they are waiting to hear from Ford I doubt it Still to this day I have not heard a word I will never deal with this dealership again More

Great service , very professional. Courteous. I had to have a remote start installed on my used Ford Edge and they were great . I would greatly recommend the servic , very professional. Courteous. I had to have a remote start installed on my used Ford Edge and they were great . I would greatly recommend the service center to others . More

Men in Parts dept was so awesome Young man behind the desk was so helpful can't believe brought in mechanic to help with the issue mechanics was great helping us with are 2005 Expedi Young man behind the desk was so helpful can't believe brought in mechanic to help with the issue mechanics was great helping us with are 2005 Expedition when I go shopping For my new car or truck i will go to Kerry Ford Thank you so very much for your help sincerely Wilkerson's More

Fast service Every thing I have ever brought my car in for, they jumped right on. Only kept car overnight 1 time. These guys are friendly and fast. Every thing I have ever brought my car in for, they jumped right on. Only kept car overnight 1 time. These guys are friendly and fast. More

Service/Oil Change We always deal with Josh F. If he was not there, neither would we. We have had Josh help us for over 6 years and we were thrilled when we found he was We always deal with Josh F. If he was not there, neither would we. We have had Josh help us for over 6 years and we were thrilled when we found he was working at Kerry GMC. Josh F , we want to thank you for all the excellent service you give us... More

Bad Service I scheduled an oil change and a repair on the tow/haul switch on my 2004 Yukon. My service advisor, Josh, either hates his job or was in a bad mood b I scheduled an oil change and a repair on the tow/haul switch on my 2004 Yukon. My service advisor, Josh, either hates his job or was in a bad mood because he was extremely rude and annoyed with me. After 2 hours for an oil change and repair on a wire for the switch, he called to tell me my vehicle was ready. I returned, paid for the service and went to get in my vehicle and noticed two screws that were supposed to be holding up the dash were sitting on the floor along with used electrical tape and a wire but. In order to avoid annoying my service advisor anymore I used my own multi tool to screw the screws back in and reattach my dash properly. Luckily, the switch was repaired and is back in working order. However, I will not ever be returning to this dealership for ANYTHING! Buyers and those in need of service: BEWARE! Go somewhere else. More

"Sales and Service Reign Supreme" I recently purchased a 2014 Ford Escape from Kerry Ford. I was treated like a queen today when Greg Lee, James Ashurst, Jerry and Brett came to my re I recently purchased a 2014 Ford Escape from Kerry Ford. I was treated like a queen today when Greg Lee, James Ashurst, Jerry and Brett came to my rescue. I visited Kerry Ford in the service department where I ran into a bit of a snag and needed additional help. Jerry in service was quite accommodating and very pleasant. Greg and James in the sales department immediately addressed my issue. Brett, the service technician, stayed longer to fix my car and was informative about the repairs. Their customer service, quick wit and desire to address my issue reigned supreme. Greg, James, Jerry and Brett I truly appreciate you and the great experience I had at the dealership! I would highly recommend Kerry Ford. More

Service Department So I take mar car in to repair a window. I have an older Explorer - the rear glass hinges failed, so the window was 'off' and laying down in the back So I take mar car in to repair a window. I have an older Explorer - the rear glass hinges failed, so the window was 'off' and laying down in the back. The window was in tact - just not attached. I leave. When they tell me the price, I decline to have the work done. In the mean time (between dropping the car off and communicating that I will not have them do the work), it snowed about 5 inches. There was no effort at all to seal off the car. I had a nice load of snow and water in the passenger compartment. They didnt even bother to close the open moon roof. I dont expect them to wash or take great care of a car on the lot that is not theirs - but I do expect them to make some apparent effort to make anyone come there again. I'm excited about the new Explorer due to be announced any day now - but wont be going to Kerry for it. More