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Kerry Ford - Service Center

Springdale, OH

4.3
327 Reviews

327 Reviews of Kerry Ford - Service Center

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January 11, 2020

Reasonable price and time. And estimate for future services. Waiting room had television with interesting programs. Close to home. Given thirty days that the dealer would honor quote for estimate. More

by Ebee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service team
January 02, 2020

I’ve recently had two warranty/recall issues handled by Kerry Ford. On both occasions, the reception and service were top notch. I was treated well and the service was prompt and friendly. Thank you. More

by cweber0147
Recommend Dealer
Yes
Employees Worked With
Greg Swartz, David Cooperstein
December 27, 2019

F150 Front End Alignment Highly rate this dealer. I took my F150 to two other automotive shops to get the front end aligned after new tires were installed. Both of the other More

by faapilotman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alignment Technician
December 25, 2019

Joe Cronin is a great man with integrity,kindness and a man who gets the job done.I would put Joe running any dealership anywhere.Joe is a man off the charts on getting a job done correct the first time.Ke More

by Mark Arrigo
Recommend Dealer
Yes
Employees Worked With
Joe Cronin is number one employee on CUSTOMER SERVICE.KEERY FORD NEEDS MORE EMPLOYEES TO LEARN FROM JOE CRONIN. JOE IS RATED A TEN STAR RATING ON HIS SERVICE JOB WITH CUSTOMERS.
December 23, 2019

Outstanding Always friendly and understanding. Go out of their way to make the customer happy and take all the time needed to explain what needs to be done to th More

by EMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy and Brian
December 17, 2019

The staff is polite and helpful and very knowledgeable. A little disappointed that one part was not in stock and had to be ordered. Result was that I did not have my car for 4 and had to pay for rental c More

by Jeff Arvay
Recommend Dealer
Yes
Employees Worked With
Mike in service
December 11, 2019

Service was good. Price was high. Shuttle drive was painful I believe the team did a quality job on the repairs. I do believe the pricing is high. It would be good to comparative shop or get some perspective of More

by kc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy in service
December 02, 2019

Got the repair done quicker than estimated. Repair estimate was 3-4 hours. It was completed in a little over an hour. Also like the Expresso machine in the customer lounge. Mike Hartman is the b More

by fdjonesjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hartman
November 28, 2019

They did superior work. After a collision I took my car in to get an estimate of the damage. it took about 15 minutes. We then set up an appointment for the repairs and I too More

by john
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clifford Bash
November 28, 2019

Service is great Took my car in for transmission problem. All of the folk in service: rental car guy, ladies in billing and service guy Brian were excellent. Have al More

by linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian in Service Department
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