Kernersville Chrysler Dodge Jeep Ram - Service Center

The best in the triad I bought 2 Chryslers here. Car buying experience was a bliss and the service is always a good experience . Would recommend KCD to anyone looking to bu I bought 2 Chryslers here. Car buying experience was a bliss and the service is always a good experience . Would recommend KCD to anyone looking to buy or service their cars More

Five Stars for Customer Service Best dealership for customer service and savings when buying new or used vehicles. This dealership outshines all the other dealerships l tried to do Best dealership for customer service and savings when buying new or used vehicles. This dealership outshines all the other dealerships l tried to do business with. More

Routine oil change and factory recall repair Lori and Pete were extremely considerate of my time and care of my truck. Kept me informed of progress.Mandy in detail/wash always makes sure my truck Lori and Pete were extremely considerate of my time and care of my truck. Kept me informed of progress.Mandy in detail/wash always makes sure my truck well taken care of in her area. All three are a pleasure to do business with,highly recommend Kernersville Dodge. Only place to buy a Ram truck , best price and best service. I drive by two other dealers to get to this ONE. More

Good work... just no communication on this visit Great place for all your auto needs. But this last visit was horrible because I waited too long and wasn’t told why I had to wait. Chelsea did not com Great place for all your auto needs. But this last visit was horrible because I waited too long and wasn’t told why I had to wait. Chelsea did not communicate to me about not having the part my vehicle needed. She told me it would take 30 minutes. I later found out the part was not in this building, that someone had to go get it, and I ended up waiting over 4 hours when told only 30 min. Had someone communicated to me what was going on, I could have made other arrangements to have my kids picked up from school, etc. Instead, I incurred $80 in afterschool fees and missed out on several other personal errands. I love this place and this won’t stop me from returning (hopefully) but I will definitely be asking for a more seasoned service person and asking questions every 15 minutes. I shouldn’t have to do this though, ya know? More

Calls into Serv Dept-. Parts Order Follow up Takes forever to get someone to answer phone much less get someone to pick up call in Serv Dept. No follow up when a part is ordered as to status 3-4 Takes forever to get someone to answer phone much less get someone to pick up call in Serv Dept. No follow up when a part is ordered as to status 3-4 weeks later. A simple phone call would be great if part is delayed. Love the Didge Ram truck but lacks customer service just in trying to get phone calls answered and someone to answer the dept you want to reach!! More

Friendly and Fast Service I’ve always had a wonderful experience at Kernersville Chrysler Dodge Jeep Ram. Fast, friendly service of my Jeep every time. When I call for an appo I’ve always had a wonderful experience at Kernersville Chrysler Dodge Jeep Ram. Fast, friendly service of my Jeep every time. When I call for an appointment, they are always accommodating and when I drop my vehicle off and wait for service, they are professional and always make me feel like they value my business. More

Friendly Service Had my Jeep serviced for an oil change and they took care of me without any issues and actually completed the service faster than I had anticipated. Had my Jeep serviced for an oil change and they took care of me without any issues and actually completed the service faster than I had anticipated. Thanks for your timely and professional service More

Awesome service day! Another awesome service day! Quick easy, time efficient. Loved the car wash & vacuum after. One of my favorite things about getting my vehicle servic Another awesome service day! Quick easy, time efficient. Loved the car wash & vacuum after. One of my favorite things about getting my vehicle serviced at Kernersville. Looks as clean as the day I bought it 2 years ago. More

Very good service. Very nice place to get work done on my vehicle, people were friendly and helpful. I was very pleased with the work that i had done and how easy it was Very nice place to get work done on my vehicle, people were friendly and helpful. I was very pleased with the work that i had done and how easy it was to have any questions answered. More

Nice atmosphere, every one was friendly.thanks.will definit. Great service and the willingness to help nlisten to me about my vehicle. Also wash my truck and vacuum the interior for me,it looks grea Great service and the willingness to help nlisten to me about my vehicle. Also wash my truck and vacuum the interior for me,it looks grea More