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Kernersville Chrysler Dodge Jeep Ram - Service Center

Kernersville, NC

2.3
68 Reviews

68 Reviews of Kernersville Chrysler Dodge Jeep Ram - Service Center

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July 23, 2019

The best in the triad I bought 2 Chryslers here. Car buying experience was a bliss and the service is always a good experience . Would recommend KCD to anyone looking to bu More

by MsChrysler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Adcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsea , Dave Fierle, Mac Mccoullough, LoriAnn Lawson
Jul 23, 2019 -

Kernersville Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We are so glad we were able to assist you in the purchase of your vehicles. If you need anything in the future, do not hesitate to contact us! -Kernersville Chrysler Dodge

July 19, 2019

Five Stars for Customer Service Best dealership for customer service and savings when buying new or used vehicles. This dealership outshines all the other dealerships l tried to do More

by Ram 4x4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maxson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete in service also. Five stars., LoriAnn Lawson
Jul 20, 2019 -

Kernersville Chrysler Dodge Jeep Ram responded

Congratulations on your new Ram. We truly appreciate your compliment and look forward to any future visits. Have a great day.

July 17, 2019

Routine oil change and factory recall repair Lori and Pete were extremely considerate of my time and care of my truck. Kept me informed of progress.Mandy in detail/wash always makes sure my truck More

by Cowboy shooter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LoriAnn Lawson
Jul 18, 2019 -

Kernersville Chrysler Dodge Jeep Ram responded

Thank you for your five-star review and your business. We understand how busy life can be and really appreciate you taking the time to provide us with your feedback. It's wonderful to know that our team took excellent care of you. We are so glad that we were able to help you in purchasing your new ride. Please reach out to us if you need anything else. -Kernersville Chrysler Dodge

July 17, 2019

Good work... just no communication on this visit Great place for all your auto needs. But this last visit was horrible because I waited too long and wasn’t told why I had to wait. Chelsea did not com More

by CharlestonCherokee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsea in service
Jul 17, 2019 -

Kernersville Chrysler Dodge Jeep Ram responded

Hello, Thank you for taking the time to post your review. We are always looking for feedback to find ways to better serve our customers and would like to discuss this with you. Please contact our Resolution Department by calling 888-881-4682 or emailing customerresolutions@31dodge.com.

July 15, 2019

Calls into Serv Dept-. Parts Order Follow up Takes forever to get someone to answer phone much less get someone to pick up call in Serv Dept. No follow up when a part is ordered as to status 3-4 More

by Rodentx3
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Customer Service
Jul 15, 2019 -

Kernersville Chrysler Dodge Jeep Ram responded

Thank you for taking the time to give us your feedback. So we can assist you further regarding any concerns with communication regarding parts, please call our Resolution Department at 888-881-4682 or email us at customerresolutions@31dodge.com. We look forward to assisting you in any way we can.

July 12, 2019

Friendly and Fast Service I’ve always had a wonderful experience at Kernersville Chrysler Dodge Jeep Ram. Fast, friendly service of my Jeep every time. When I call for an appo More

by LoriShepherd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2019 -

Kernersville Chrysler Dodge Jeep Ram responded

Hi there, Thank you for your review and your business! We understand how busy life can be and really appreciate you taking the time to provide us with your feedback. We are so glad that our team was able to help you with your Jeep. Should you need anything else, do not hesitate to contact us. -Kernersville Chrysler Dodge

July 12, 2019

Friendly Service Had my Jeep serviced for an oil change and they took care of me without any issues and actually completed the service faster than I had anticipated. More

by Pie, Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Customer Service
Jul 12, 2019 -

Kernersville Chrysler Dodge Jeep Ram responded

We are glad that you appreciate the efficiency of our Service Department. Thank you for your visit. We are eager to assist you in the future.

July 07, 2019

Awesome service day! Another awesome service day! Quick easy, time efficient. Loved the car wash & vacuum after. One of my favorite things about getting my vehicle servic More

by B.Ran101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2019 -

Kernersville Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your experience. We enjoy offering the little extra bonuses to ensure that our guests are happy. You can always count on our team. Let us know when you are ready for more assistance - Kernersville Chrysler Dodge Jeep

July 06, 2019

Very good service. Very nice place to get work done on my vehicle, people were friendly and helpful. I was very pleased with the work that i had done and how easy it was More

by Jess26669
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LoriAnn Lawson
Jul 06, 2019 -

Kernersville Chrysler Dodge Jeep Ram responded

Thank you for taking the time to provide us with your feedback! We really appreciate your business and are glad your experience with our team was friendly and helpful. Please let us know if there is anything else we can do to assist you. We look forward to serving you again in the future. -Kernersville Chrysler Dodge

July 05, 2019

Nice atmosphere, every one was friendly.thanks.will definit. Great service and the willingness to help nlisten to me about my vehicle. Also wash my truck and vacuum the interior for me,it looks grea More

by clarkmartin65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris in service department
Jul 05, 2019 -

Kernersville Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We are so glad we were able to assist you with listening to your concerns and that you enjoyed your detailing. If you need anything in the future, do not hesitate to contact us! -Kernersville Chrysler Dodge

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