Kernersville Chrysler Dodge Jeep Ram
Kernersville, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I started work with cynthia in websales, she was able to find all of the information that i needed. The day i went to test drive/ buy i was told she didn't work there anymore but Larissa was able to help me find all of the information that i needed. The day i went to test drive/ buy i was told she didn't work there anymore but Larissa was able to help me just fine too. Leon was the lucky one to be standing by the door to greet me, since i had done all the research before going there, the plan was to buy if i liked it. The car was in ok shape it had to be detailed, there were quite a few water stains from leaving the sunroof open in the rain. Leon had it clean but 1 time was not enough so he offered to do it agaain when i come back to have the blinker repaired that was not working correctly. Leon was good to work with, he was not pushy and was able to answer all my questions. It sounds like there is no negotiating but i think i got a pretty good deal regardless. More
Leon was excellent to work with. He did everything that he said he would do, ie, if he said he would call you he would and he tried his utmost to get the customer in the vehicle they wanted. he said he would do, ie, if he said he would call you he would and he tried his utmost to get the customer in the vehicle they wanted. More
I found a vehicle online, called and spoke with Melinda Patino, who was available every time I called. She then handed me over to Leon Hughes who assisted me from start to finish with my vehicle purchase. Patino, who was available every time I called. She then handed me over to Leon Hughes who assisted me from start to finish with my vehicle purchase. I was very satisfied with my buying experience at this dealership. More
Very bad customer service and they are rude! They are only out to make their money and dont care about their customers. You better watch out when you buy from them and read the contracts VERY carefully. only out to make their money and dont care about their customers. You better watch out when you buy from them and read the contracts VERY carefully. I thought a car dealership wasnt allowed to sale cars without inspecting them and we were told they dont sale junk cars. That they dont even put them on their lot. We got our vehicle and it was missing a part as well. They KNEW that it didnt have it. They are all a lie. They got us in there and acted all nice til we signed the papers and then told to get out of their store. I just cant even believe they treat their customers this way. Im usually not one to complain but I wouldnt recommend this company to anyone. More
Took vehicle in for warranty/recall work. Windows go up and down and locks and unlocks all by itself. Was promised it would be kept in. We visited the dealership. The 2011 Challenger RT Classic was outside and down and locks and unlocks all by itself. Was promised it would be kept in. We visited the dealership. The 2011 Challenger RT Classic was outside in a huge storm, 3 plus inches of rain and the keys could not be located. Call backs from people in charge are like pulling eye teeth. We were told that we purchased the car from them they would give us a loaner car but since they didn't have this car and we purchased it in Myrtle Beach, nope no loaner. But it will take over a week for the part just to arrive here. But after they could not locate the keys and left the vehicle out over night we were told they would make it right. If this is their right, I am terrified to see their wrong. Worst car dealership experience of our 30 plus years of dealerships. More