Kernersville Chrysler Dodge Jeep Ram

I purchased a 1999 Lexus LS400 from this dealership. I had to point out 3 things that needed to be taken care of prior to my buying the car. However, one very important thing that was overlooked during t had to point out 3 things that needed to be taken care of prior to my buying the car. However, one very important thing that was overlooked during their inspection was that the passenger side view mirror was BROKEN - the mirror, which had been previously repaired, was positioned into place when I was test driving the car. Once I got on the interstate after purchasing the car, the entire mirror unit fell OUT of the housing. To me, this was a safety issue, and should have been detected when the car was inspected by the mechanics. The mirror being fully electronic (memory / heated) is going to cost me approximately $500.00 to get replaced. It just hangs there. The sales manager refused to assist me in getting this replaced. Granted, I got the car for somewhat below KBB value, but it was not perfect by any means. I *did* request a spare key, as it only has (1), and they gave me a credit for $150.00 to get a new key, which actually costs about $300 from Lexus. The staff was polite (of course, since they were selling an $8K used car), but had this been noticed prior to my purchasing the car, I would have insisted on its being replace/repaired. Unfortunately, the mirror was apparently pushed into place for temporary use. If you buy a used car from them, make SURE you check the car out fully, so that you don't get stuck having to spend even more money to get it in proper condition! More

Charlie Johnston was very friendly, patient, and a huge help to us. At no time did we feel rushed or pressured to make a decision. Unfortunately I can't say that about all of the sales associates that we help to us. At no time did we feel rushed or pressured to make a decision. Unfortunately I can't say that about all of the sales associates that we encountered during this car search and and we are grateful for such a positive experience. We would absolutely recommend this dealership because not only was Charlie terrific to work with, so was everyone else we met there. Thank you! More

Great internet and sales people! highly recommend the dealer. Great overall savings, definitely worth the trip from Ct. Have already told some of my friends and family about the dealer. dealer. Great overall savings, definitely worth the trip from Ct. Have already told some of my friends and family about the dealer. More

My daughter just got her license and I was looking for a safe, mid-sized car for her to drive. Leon was the gentleman that helped us once we decided to test drive the used Chrysler Sebring. He was very pa safe, mid-sized car for her to drive. Leon was the gentleman that helped us once we decided to test drive the used Chrysler Sebring. He was very patient and had a great sense of humor. My daughter felt comfortable with him and asking any questions that she had. We test drove the car and came back the next day to make an offer. Leon spent the time with us to make sure we understood the process and made the entire experience very pleasant. I will come back to this dealership and ask specifically for Leon when it's time to purchase my next vehicle because of the wonderful experience that we had. More

We came from WV to purchase a new 2500 Ram!! We can say that it was well worth the drive..the purchase price and trade in value gave to us was great. Leon was very informative and professional he was truly that it was well worth the drive..the purchase price and trade in value gave to us was great. Leon was very informative and professional he was truly the best salesman we have ever dealt with. I have never had a salesman that actually took pride in their job and was as knowledgeable as he was. Thanks Leon and Kernersville Dodge we will defiantly recommend to anyone looking to purchase!! A++++ More

Great experience. Transaction handled mainly by email/internet. I had researched the internet for over 3 months and this was by far the best pricing I had seen for this Jeep Wrangler Sahara. From i email/internet. I had researched the internet for over 3 months and this was by far the best pricing I had seen for this Jeep Wrangler Sahara. From initial email to being greeted at the door when I picked up my Jeep it was a great experience. Will (sales) met us at the door and had everything ready to go.We looked over the Jeep and went over the different functions and it was clean, gassed up and ready to go. Larissa (internet) was very prompt in responding to all emails and questions. So from the start of the process through the signing of the paper work (with Mike) it was a very smooth and convenient experience. Thank you all very much! More

My experience with the salesman as well as other staff was very good. I was there with my daughter who was in need of a car. Mr hughs was very helpful he made our car buying a pleasure . He was profession was very good. I was there with my daughter who was in need of a car. Mr hughs was very helpful he made our car buying a pleasure . He was professional , he also managed to make it seem as though I was talking to a old friend which I really appreciate . I would recommend the dealership as well as Mr Hughs to family and friends. More

I drove 2 hours one way to get to Kernersville Dodge for the 2nd time because of the way they treat people. I was looking for a new Dodge 2500. I spent hours at one dealership because they kept me there by the 2nd time because of the way they treat people. I was looking for a new Dodge 2500. I spent hours at one dealership because they kept me there by holding the keys to my truck and every time I asked for them back it was "Hold on, one minute, would you pay this to take it today". The moment I walked into Kernersville Dodge, I was greeted with smiles. And then we met Tripp. It was a friendly conversation which did eventually lead to my request to see a truck. We drove, I inspected and shook hands on a brand new 2500. No hassle, no mess. A full tank, complete detail and a free first oil change later, I was driving home with my truck. All in less than 4 hours. I received 2 phone calls within the next 72 hours checking on me and the truck. Drive to them. You wont be disappointed. We will return a third time. Prices are rock bottom and the people treat us buyers like people. More

Leon Hughes was a pleasure to deal with. He went above and beyond being friendly and helpful. Each phone call was returned in a timely manner and in person we were greeted as a friend not just a customer and beyond being friendly and helpful. Each phone call was returned in a timely manner and in person we were greeted as a friend not just a customer. Leon Hughes would be highly recommended to others and when we're in the market for another vehicle in the future, he will be our first choice to deal with. More

Overall, everyone at this dealership was friendly. Never had to wait to be acknowledged. Very busy atmosphere but felt important to everyone we dealt with. Our salesman, Leon, was very friendly and knowle had to wait to be acknowledged. Very busy atmosphere but felt important to everyone we dealt with. Our salesman, Leon, was very friendly and knowledgeable, especially for a used car that was a make he didn't primarily sell at the dealership. If he didn't know the answer, he found out. While waiting on us, he also had other customers come in to finish up their business. Never did we feel that he pushed us to the side after he was "done". We felt prioritized from beginning to end. We've been buying cars for over 20 years. This was by far the best experience we had. We have already promoted the dealership to a few friends and will continue to do so whenever we hear of anyone needing to purchase a new or used car. Thank you for the grand experience. More