Kernersville Chrysler Dodge Jeep Ram

I came to trade my 2500 for a 3500 I saw on their site. Leon was my recommended dealer. Even though he was helpful, he continuously said several rude/unprofessional comments to my significant other that ha Leon was my recommended dealer. Even though he was helpful, he continuously said several rude/unprofessional comments to my significant other that had no business being said. When I got there the truck was rusted FAR more than what was shown. Which they agreed to fix... for $1000, after I walked in the rain for several hours trying to find a different truck I liked. They told me to bring it in the following week for a 2-3 day fix. I had to drive it 1.5 hours home without a shift knob (it's a manual) because they did not have one to give me, but will give me one when I come back. As well as get a rental car. I got home with it, and saw it was leaking oil.. When I was taking it back to the Dodge place to get fixed, the belt broke. I had to call 911 to send a mechanic to fix it Which ended up in a $200 bill. The oil leak and the belt should have been seen in the 100 point inspection or whatever they do before they sell it. After I got there they told me they would check out the leak, reimburse me for the mechanic bill, and fix the rust. As I was getting the rental car, they told me I had to put down $50 from my debit card. I did not have $50 on the card, so they took me to get $50 on a money order since they couldn't take cash. The Dodge place did NOT inform me that I had to pay anything when I got the rental car. I was very fortunate I had extra cash with me. So far this 2-3 day fix has been 3 weeks and I still do not have my truck and have this rental car. My truck would have been nice to have instead of driving a rental car in the ice and snow. I've called Leon several, several times over the past 3 weeks, I often got "I'm with a customer, I will call you back." with no returned call. However, he talked on the phone several times when he was with me??? They also told me that there is nothing they can do about the oil leak. I only had it one day and it was leaking oil! They also had to send my paper work back to me to refill because they charged me twice for the GAP insurance. They called earlier saying that they forgot to tell me to sign something else that they have to send it to me AGAIN. Overall, I an not happy with my service and I can't wait to get my truck back, IF I ever get it back... More

LEON HUGHES WAS AWESOME! Helped us get into a brand new dodge challenger. Great sales person very helpful. Highly recommended. If ever need other car Leon is the one to car too. Thanks alot dodge challenger. Great sales person very helpful. Highly recommended. If ever need other car Leon is the one to car too. Thanks alot More

Contacted this dealership on the internet one evening while looking for a truck. it was after hours and i sent them a e mail. the next morning i got a call around 9:15 from a very nice lady named Katy, while looking for a truck. it was after hours and i sent them a e mail. the next morning i got a call around 9:15 from a very nice lady named Katy, we talked about the truck, she took some info she called me back later the same day and said she had me financed and ready to go.i had one question, what if i do not like the truck when i get there.I am 300 miles away,she said a salesman by the name of Leon Hughes would call me in a few minutes and do a walk around the truck while we were on the phone and answer any questions i have. he called and was the most polite and nicest salesman i had ever bought a car or truck from. he answered all my questions. I told him i would be there the next day to get the truck, he said he would have it clean and full of fuel for me. we got there the next day met Mr. Hughes, looked at the truck,it was just what he said it was and just what i wanted. these people know how to treat customers and most of all were very honest in telling me about the truck.Katy and Mr. Leon you are great people, thanks so much for a great purchase experience, any one who is looking to buy a truck or car i am sending them your guys way. Thanks again Ben Mosley Kenova WV. More

I was given prompt and courteous service as soon as I entered the dealership. My salesman, Leon Hughes, provided me with A1 service and I was very pleased on how professional my service was. I was really entered the dealership. My salesman, Leon Hughes, provided me with A1 service and I was very pleased on how professional my service was. I was really impressed. More

Leon was very informative and great t work with. He answered all my questions and treated me fairly. I was kind of worried about coming in by myself but Leon made me feel welcome. answered all my questions and treated me fairly. I was kind of worried about coming in by myself but Leon made me feel welcome. More

Leon was helpful and polite. He was a "no pressure" salesman, and made my purchase a very pleasant experience. When I explained that I was considering another Jeep at a different dealership, pressure" salesman, and made my purchase a very pleasant experience. When I explained that I was considering another Jeep at a different dealership, he was very understanding, and allowed me the time and privacy to make the decision without attempting to influence me in any way. He was very helpful in correcting the minor issues with the vehicle, making sure I was truly satisfied with my decision. I would have no problem recommending him to anyone looking for a vehicle, and I will certainly speak with him about any future purchases I want to make. More

Bought a 2000 F150 truck from Leon last year and desided that i would like a car instead, so we brought in the F150 to Leon and told him what we were looking at that was on there inventory on line .Test dr that i would like a car instead, so we brought in the F150 to Leon and told him what we were looking at that was on there inventory on line .Test drove the BMW and had to have it .Leon made it happen ,he worked with me on getting the price and payments where i needed them so i could own the BMW.I will come back to Dealership and buy from in the future. Thanks Leon Hughes BMW Owner Bryan Major More

Leon was very professional and helped me get the car I wanted. Everything went smoothly; he secured my financing and the car ran good too. wanted. Everything went smoothly; he secured my financing and the car ran good too. More

This is the absolute worst place to buy a car. I bought a car thought it had a full tank of gas. Drove the car home and it didn't make it ran out of gas. The gas gauge was broke. Had to cross the highway a car thought it had a full tank of gas. Drove the car home and it didn't make it ran out of gas. The gas gauge was broke. Had to cross the highway to get gas in the car. Next day drove car check engine light came on for various different codes. Went in to the dealership told them there is something wrong with this car. Manager said let us take the car look at it see whats up with it. I asked if he would take care back said he would see after mechanic looked at it. Gave me a loaner car. I had to call them 2 days later to see what was up with the car. They didn't even know what I was talking about service had to take my name and number. Service called back said we fixed gas gauge and check engine lights are off. Talked to the manager again he said we fixed gas gauge. Nothing else we can do. My wife picked up the car for me. When she got there they had no clue what car to give her. Got car check engine light was off and they left me no gas in the tank. Got car and the other day driving it down the street it just dies. Engine electric everything shuts down. Almost got into a wreck. Left an email about the incident. Receptionist from the dealership called said she would have a manager call me. Been 2 days nothing. I traded my truck in for this xxx car. The deal was straight no money changed hands. They sell everything as is. Instead of them doing something to make this good they choose to be unethical. I traded in a truck of good quality and they sell junk. DO NOT BUY ANYTHING FROM THIS PLACE!!!!! If they value a good reputation in the market place they would have done something to try and make this right. This isn't some small joe blow dealership. More

Sales {New} Jeep Dealership slow in the process hurry up and wait,wait and wait, Unbelivable How they make in in the Automobile Dealership Business is way beyond Jeep Dealership slow in the process hurry up and wait,wait and wait, Unbelivable How they make in in the Automobile Dealership Business is way beyond this crazy world. Oil Changes another story wait,wait and re-wait. More