Kent County Motors

I must write a negative review to Mr. Humphries as his lack of professionalism, and the way he spoke to me today and handle my purchase. I visited the store and was well impressed by sale Humphries as his lack of professionalism, and the way he spoke to me today and handle my purchase. I visited the store and was well impressed by salesperson. I bought a 2021 Jeep Cherokee and two days later felt I should drive a new Terrain instead paying (35,000 thousand for price and extended warranty financed together). Mr. Humphries told me I will lose $2500. I asked questions about how many kinds of Terrain are out there, he answered two. Obviously, I can do research on my own. My expectations as a female Hispanic heritage teacher are to be treated with the same respect than a man or any other customer. Secondly, if I am not happy with the car I just bought because a hear a noise inside and do not want to have issues. Customer happiness is always a win; why punish me when I am concern with a noise and wants peace of mind. He mentioned that any car can have noises. I told him that I will look into a different GMC Dealer because he is not helping...... he moved his head as "don't care". I can't recommend a place where administrators forget we deserved better. I rather pay $34,000 for a new car than paying $35,000 for a used car with extended warranty. I was sick with a bad cold when I made the purchase, desperate because I had a rental and need a car, didn't chose right. I went back next day and cancelled the whole extra warranty! More

My first lease and an easy process indeed. Once again thank all of you who helped in making this happen. I have purchased new and used cars for over twenty years at this dealers. I am so pl Once again thank all of you who helped in making this happen. I have purchased new and used cars for over twenty years at this dealers. I am so pleased I wrote a haiku..... Kent County Motors Dover's Number One Dealer Please get new car too More

The best service I have ever received was from this company and I was very pleased. company and I was very pleased. More

Recently had repairs done as a result of an accident. Jim Young and Lisa were awesome to work with. The work was done professionally and in a timely manner. I highly recommend them for any of your bod Jim Young and Lisa were awesome to work with. The work was done professionally and in a timely manner. I highly recommend them for any of your body repairs. More

This was the second vehicle I have purchased from Kent county motors, but my first experience with Mark and definitely not my last. Mark was a very respectful salesman and easygoing which made the buying county motors, but my first experience with Mark and definitely not my last. Mark was a very respectful salesman and easygoing which made the buying process a breeze. Highly recommend this business and salesman! More

This place was absolutely fantastic! Mark Dupree was a great sales person, respectful and not pushy, made the process fast and easy. He was attentive, knowledgeable, and relatable. Defin Mark Dupree was a great sales person, respectful and not pushy, made the process fast and easy. He was attentive, knowledgeable, and relatable. Definitely made me feel right at home. I would highly recommend Kent County Motors and Mark Dupree. More

Everyone at the dealership was so nice and friendly. I noticed a lot of teamwork as well. I noticed a lot of teamwork as well. More

Mark was an awesome person to work with. He is quick and decisive all while keeping honest. Totally recommend working with Mark for a smooth car buy experience. He is quick and decisive all while keeping honest. Totally recommend working with Mark for a smooth car buy experience. More

I recently purchased a new Buick, Mark and everyone on the team were so nice and made this purchase so easy! His professionalism was exceptional! Thank you so much for all of your help!! the team were so nice and made this purchase so easy! His professionalism was exceptional! Thank you so much for all of your help!! More

Mark dupree went outta of his way to help me get my ford raptor and even had some drive it over 1.5 hrs to me and stayed in contact with me all day with how everything was going. Truly appreciate it everyth raptor and even had some drive it over 1.5 hrs to me and stayed in contact with me all day with how everything was going. Truly appreciate it everything mark More