Kenosha Nissan

**Buyer Beware ** Advertised prices are not accurate My wife and I found a vehicle at this dealership online that we were very interested in. I called the dealership Monday afternoon and spo accurate My wife and I found a vehicle at this dealership online that we were very interested in. I called the dealership Monday afternoon and spoke with a salesperson to confirm the vehicle was still available and to confirm that the dealership would accept a cash offer. The salesperson confirmed the vehicle was available and confirmed the amount I would need to make the cashier's check out for. I made an appointment with salesperson for 9AM. We then traveled down to Kenosha from central WI (about 190 miles) with full intention to purchase the vehicle as soon as the dealership opened the next business day. We showed up at the dealership at 9:10 AM and were greeted by a very empty showroom. We waited about 5 minutes, and then went to find someone who could help us. We found someone and said we had an appointment with salesperson, but he informed us they had not arrived to work yet... They then set us up with a new salesperson, who stepped in and helped us get set up with our test drive. As soon as we arrived back from our test drive, we informed new salesperson that we wanted to purchase the vehicle for the full asking price. He ran us through a couple of offers for extended warranties for the interior and exterior of the vehicle and stated that "these offers are optional." We politely declined the offers, as they seemed very gimmicky and not worth the price of $2,300 extra. New salesperson then left to talk to his manager for 10 minutes. When new salesperson returned they had a very somber look on their face and laid an offer sheet on the table with the cost of the two extended warranties included. They stated that because we were paying in cash, we could not decline the offers. They stated that extended warranties and financing are how the dealership negotiates with customers and makes a profit. We were quite shocked, as we were told this was optional. We politely declined the offers and stated that we were not interested in purchasing the vehicle if they were going to force us to buy the warranties. New salesperson said that they would try to talk with their manager again for us, but seemed very nervous about it. They even wrote out our intentions on the offer sheet and asked me sign it. They returned within 30 seconds with a hard no. We made the made the long trip home and will have to start the whole process over again. I have never had an experience quite like the one I had at Kenosha Nissan. More

Dealership answered all my questions and addressed all my concerns. Anything I did not agree with, they eliminated. I was in control of the purchase the whole time. I bought my truck online without ever seei concerns. Anything I did not agree with, they eliminated. I was in control of the purchase the whole time. I bought my truck online without ever seeing it in person and felt completely confident that my salesman Matt Knudson would meet every request and he did! More

Pleased with the oil change. Not sure I believe the results of the overall inspection. Seems very cookie-cutter. I knew I was a bit low on brake fluid and filled it when I got ho Not sure I believe the results of the overall inspection. Seems very cookie-cutter. I knew I was a bit low on brake fluid and filled it when I got home. The inspection said the level was good. Makes me doubt other things done. More

It was a great experience Aaron was very knowledgeable and easy to work with Will made the finances end of the purchase very easy We will be back when we need another vehicle and easy to work with Will made the finances end of the purchase very easy We will be back when we need another vehicle More

Very attentive to my needs, met me at the door, vehicle was waiting for me at the time of arrival. was waiting for me at the time of arrival. More

Everything from purchase to service has been exceptional so far and the employees are friendly. so far and the employees are friendly. More

Service was completed as scheduled. Oil change and routine check up, no issues. Quick, comfortable, painless Oil change and routine check up, no issues. Quick, comfortable, painless More

Super sweet and helpful. They worked extra hard to get me a price I could afford. They worked extra hard to get me a price I could afford. More