Kenny Ross Subaru - Service Center
North Huntingdon, PA
2,013 Reviews of Kenny Ross Subaru - Service Center
Steve was extremely helpful. The team was able to fix the window malfunction. Thank you for the great service! The team was able to fix the window malfunction. Thank you for the great service! More
I never want to have to write this, but I arrived at 9:20 for my 9:30 appointment. I could see that my car was taken back within a reasonable time maybe 10 minutes. I waited and heard nothing, So at 11:15 I for my 9:30 appointment. I could see that my car was taken back within a reasonable time maybe 10 minutes. I waited and heard nothing, So at 11:15 I checked my app for my MySubaru and saw that the last time my car was started was 11:02 So I figured things were moving along. I waited longer… and more time when by. At 1:10 I went to the desk to ask about my car, it was only getting an AWD alignment. The nice young man at the counter, looked for my paperwork and could not find it. He then excused himself to look for my car. He couldn’t find it. He went looking again and apologized. He did come back to say he found it. He said there would be no charges and let me know my car was over in the lot. It still had all the plastic and paper in it from the service. I am very disappointed in the almost 4 hours it took! More
Wonderful customer service department. Very comfortable waiting area, it was well stocked with snacks, coffee and other drinks. My vehicle was completed in a timely manner. Very comfortable waiting area, it was well stocked with snacks, coffee and other drinks. My vehicle was completed in a timely manner. More
Nice fast service. WiFi worked great and was able to get work done while I waited. They Did not wash vehicle like I thought they would after service. WiFi worked great and was able to get work done while I waited. They Did not wash vehicle like I thought they would after service. More
I appreciate the free use of a loaner car so I can easily carry on with my day while my car is in for service. carry on with my day while my car is in for service. More
I’ve always had a good experience with Kenny Ross in Greensburg. The staff and the Service Department are very helpful and courteous. I would recommend them to anyone and everyone that I know. The Greensburg. The staff and the Service Department are very helpful and courteous. I would recommend them to anyone and everyone that I know. The Service Department is always accommodating to setting up my dates for my Subaru when it is due for its oil change and tire Rotation. More
I had a great experience at my service appointment! The staff was extremely friendly and helpful! The staff was extremely friendly and helpful! More
Brian was so helpful and friendly. Such great customer service. Love that my service team cares about me. Such great customer service. Love that my service team cares about me. More
Always a great experience, between the communication, service, a very clean dealership, with all the amenities to keep you comfortable while you wait , Thank you service, a very clean dealership, with all the amenities to keep you comfortable while you wait , Thank you More