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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,729 Reviews

1,729 Reviews of Kenny Ross Subaru - Service Center

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October 17, 2021

The tires on my 2020 Forester were going bald at only 6800 miles. I called Kenny Ross and they referred me to their corporate Customer Service Number. After explaining the problem they told me to take More

by BHAND1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike (Not sure of last name) 5 Stars
Oct 17, 2021 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

October 16, 2021

Very polite greeting and care. Roomy waiting area with snacks. Always appreciate the car being washed. More

by JFRANKIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Oct 17, 2021 -

Kenny Ross Subaru responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

October 15, 2021

Excellent communication and customer service. We were very happy the service to the transmission was covered by the warranty. More

by STOCKMANDJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2021 -

Kenny Ross Subaru responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

October 15, 2021

I am NEVER surprised at the dedication of your employees. They go above and beyond to take care of whatever your car needs. Thanks a bunch everyone!!! More

by LMK330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serena.
Oct 16, 2021 -

Kenny Ross Subaru responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

October 15, 2021

Service was provided in a very timely manner, service rep explained how the update for the fuel pump recall was performed. Thanks, RB More

by BIRES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
Oct 16, 2021 -

Kenny Ross Subaru responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

October 15, 2021

Everybody is always polite and professional. The work I need is always done quickly and neatly. More

by JSTOWITZKY5329
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2021 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

October 14, 2021

Very professional and the wait was short! The waiting area is clean and the snacks are great! More

by CINDIBRN4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

October 14, 2021

Arrived early and they took me early. I was told 2 hours and less than a hour later it was done! Great job More

by GKRAWCZEWICZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service adviser
Oct 14, 2021 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

October 12, 2021

Best mechanics around. Wouldn't go anywhere else. Always do a fantastic job and are the most knowledgeable. More

by AUCKERMAN7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan roskey and Sean Hudson
Oct 12, 2021 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

October 12, 2021

The Kenny Ross Subaru service team is always courteous and professional. They do a great job More

by barnes4h
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven
Oct 12, 2021 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

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