Back

Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,729 Reviews

1,729 Reviews of Kenny Ross Subaru - Service Center

Sort by
October 26, 2021

Great service as always. It was easy to make an appointment online that fit around my work schedule. The work was completed in less time than I expected. More

by PUKHED66
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Runion
Oct 26, 2021 -

Kenny Ross Subaru responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

October 26, 2021

The entire process was handled expeditiously. The estimated time for completion was beaten by 15 minutes. More

by smithmr584
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not known
Oct 27, 2021 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

October 24, 2021

Brought my car in for the 1st oil change, and the service department was so curious and took my car In immediately and had it done in no time I will recommend them to any one looking because service is the k More

by judie116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2021

Service Advisor is extremely knowledgeable and courteous. Was able to get an appointment promptly, kept me updated on the status of my vehicle while I was waiting, and promptly completed all paperwork when d More

by Marianne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serena Martinez
Oct 21, 2021 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

October 20, 2021

I came for an oil change and 1 1/2 hrs later I was not informed of what was taking so long. The service managers I believe Matt and Tom handled everything very well, but up until that point I was not plea More

by SRFGLORY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Hall
Oct 21, 2021 -

Kenny Ross Subaru responded

Thank you for taking the time to provide us with feedback from your recent service visit. We always strive for 100% customer satisfaction and do apologize if that is not what you initially received. We do appreciate your business and are glad that you were able to work with our service managers to resolve this on-site. Hope to see you back soon.

October 19, 2021

great serviceprice was goodthey had snacks available great service price was good they had snacks available while I waited which was great More

by PAM7249
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Kenny Ross Subaru responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

October 19, 2021

Service was great! Fit me right in the schedule and washed my car after my oil change. More

by elr5443
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Hudson, Mike Flynn
Oct 20, 2021 -

Kenny Ross Subaru responded

We appreciate your 5-star response! We will be here for any needs you should have in the future. Have a wonderful day!

October 18, 2021

Very courteous and respectful in interactions. My car was ready when promised. I always bring my car to this dealership. More

by RFARBER23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

October 18, 2021

The service manager was friendly and efficient. All the work was done on time. It was a lot of money, but the work was neccessary. More

by AWH143FE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Oct 18, 2021 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

October 18, 2021

The service woman didn’t try to “mansplain” to me. She believed what I said, confirmed the issue, and how it was being resolved. More

by ORANGEBINX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serena
Oct 19, 2021 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

...
168
...