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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,729 Reviews

1,729 Reviews of Kenny Ross Subaru - Service Center

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November 17, 2021

Serena, Howard and Matt were all a pleasure to work with. They took the time to understand my problem and did great follow up. I would recommend Kenny Ross Subaru Service to anyone. More

by KOSTELNIK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serena and Matt
Nov 17, 2021 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

November 17, 2021

Accommodating, convenient and thorough. I always appreciate their expertise and friendly service. Thank you so much. More

by GBA1030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

November 17, 2021

Matt scheduled my car and the work was finished ahead of the time promised to accommodate my plans for a trip. The service department exceeded my expectations for completion of work in a timely manner. More

by JDPOPO469
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt, Serena
Nov 18, 2021 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 16, 2021

I am relaxed and comfortable having my car serviced at Kenny Ross Subaru. I trust my service advisor Serena she is honest and the work done by the technician gives me peace of mind because it’s done right More

by OPHELIAROSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serena Martinez
Nov 17, 2021 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 15, 2021

Took my car in for inspection, was told 60-90 minutes, was out of there in under an hour. Staff was very friendly, waiting area was nice and they washed my car before returning it to me. More

by PENNST32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 13, 2021

The time my car was in the shop was reasonable for the work done. everyone was very pleasant and saw to my needs, Employees that I dealt with was good.helpful More

by DIDDY46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2021 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 12, 2021

Service was quick and efficient. The staff was very helpful and friendly. Three was beverages and snacks offered while we waited. More

by BOBBYLEE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 12, 2021

They provided me with fast service, friendly and professional employees, and a ride to a restaurant for breakfast. More

by Duke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 11, 2021

Very pleased the dealership made our issue right. It took almost 2 months but we're satisfied with the final outcome. More

by SUZANNE_COLLEEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie
Nov 11, 2021 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

November 11, 2021

The employees who I interacted with at Kenny Ross, including Steve, Serena, Brian, and others were extremely helpful. They took the time to talk with me and explain what was going on with my Subaru. More

by danjuliussen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Runion
Nov 12, 2021 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

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