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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,729 Reviews

1,729 Reviews of Kenny Ross Subaru - Service Center

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November 23, 2021

The parts department ALWAYS provides excellent customer service. They are very helpful and polite. They care about your experience at the dealership!! More

by KLF29GAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Pomocki
Nov 23, 2021 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

November 19, 2021

Every employee was very courteous. Service was quick and reliable. Great to have a clean car returned to you. More

by JILLKITCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 19, 2021

Agent was very polite . When he wasn’t sure of date for prior tire purchase, he went back to the computer to give me accurate information. More

by MURRYMETZGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure of names
Nov 19, 2021 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 18, 2021

The service front desk is excellent and the car was fixed in time. The waiting area is very comfortable. More

by TW.TSAI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve, Matt, Mike, and Sabrina
Nov 18, 2021 -

Kenny Ross Subaru responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

November 18, 2021

My inspection was completed rapidly and my car was washed. Staff were respectful and efficient. Serena reviewed my inspection and informed me that I would need tires in the Spring. We need more women More

by PB.INFO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Newton Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 18, 2021

Prompt, complete service. Friendly employees. Detailed description of work done. Waiting area neat and clean. More

by HCHARTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 18, 2021

Efficient, professional staff. Waiting room area is comfortable I don’t have anything else to add More

by BATAVIAGIRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry can’t remember his name
Nov 18, 2021 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

November 18, 2021

I enjoy doing business there because every person from being to end is always so kind. Service is always done quickly too. More

by LARAYK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't recall the young ladies name.
Nov 18, 2021 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 17, 2021

Very professional and friendly. I called on the status of my tire. Brian called me and told me the delivery date. Upon arrival Brian in the drive thru greet me very friendly and professional . Serena at t More

by RGZOLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian and Serenia very professional
Nov 17, 2021 -

Kenny Ross Subaru responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

November 17, 2021

Service was quick and done well the service staff is easy to work with as usual More

by TOMC5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Nov 17, 2021 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

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