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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,729 Reviews
Call Service Center (877) 968-7370

1,729 Reviews of Kenny Ross Subaru - Service Center

Sort by
December 07, 2021

Always appreciate the professionalism and efficiency that one experiences when taking vehicle for service and analysis. More

by JDEFLITCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2021 -

Kenny Ross Subaru responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 06, 2021

Good experience there service was good honest with me and about my car and its problems More

by JBONIFATI843
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
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Dec 07, 2021 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

December 06, 2021

Excellent service, excellent work and excellent staff. Staff are very proactive and professional. They keep me coming informed and answer my questions happily. More

by DRSPILSBURY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Dec 07, 2021 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

December 02, 2021

I dropped off my car early in the morning, they called me by 8.30 and said my car was done,went to pick it up and I was in and out within 10 minutes More

by WLINSENBIGLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2021 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

December 02, 2021

Wow so great full for the dealership picking up my car for expired inspection date...wonderful More

by SDRAG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2021 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

December 02, 2021

michael took me in on time and had me out an hour later for my yearly PA inspections. More

by RSHJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael McMaster
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Dec 03, 2021 -

Kenny Ross Subaru responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 01, 2021

Came for multipoint checkup service, Howard saw to it that the the service was carried out quickly and I was in and out within half an hour. Other experiences that I have with service department have b More

by JVDUNST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2021 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 29, 2021

Everything was done well and timely Service team was attentive. Very Happy with my service. More

by JJBRODY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2021 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

November 25, 2021

Quick service and snacks along with an explanation of the charges for oil change, rotation and inspection. More

by LRRY531
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
no sales dept. contacts needed
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Nov 26, 2021 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 24, 2021

The price is too high. Synthetic oil change and tire rotation was over $120. I like the Express Service for its convenience, but the price is pushing me away. My next oil change will be elsewhere. Th More

by CDAB57329
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 24, 2021 -

Kenny Ross Subaru responded

Thank you for providing us with your feedback. We certainly understand wanting to save money but we think that your vehicle's maintenance and service are too important to cut corners on. At Kenny Ross Subaru, you'll receive the expertise of our Factory Trained Teams, who have been trained by the most advanced Subaru technical instructors. They are equipped with Specialized Tools to help ensure accurate diagnosis and repair and use Genuine Subaru Parts for trusted performance. Every service also comes with a free Multi-Point Inspection to help keep your vehicle's safety and quality in check. Feel free to navigate our website where we have outlined pricing on our services and other centers in the area. We also have a section where we list our service specials to help offset the cost of our services. If you need anything, we are here to work with you so feel free to speak with us on-site or over the phone. Have a happy holiday!

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