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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,729 Reviews

1,729 Reviews of Kenny Ross Subaru - Service Center

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January 20, 2022

Service agent was very cordial and attentive to my concerns and made sure everything was completeled More

by CJWALTER1017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

January 20, 2022

Service was great. They did everything that was requested. Although the service was Slightly overpriced . More

by HOLMES_RJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Siefers
Jan 21, 2022 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

January 20, 2022

Efficient and knowledgeable service person. Clean surroundings and nice waiting room with snacks. Easy checkout! More

by JOAN.BERRESFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Kenny Ross Subaru responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 20, 2022

Scheduling was very quick and easy. My issue was identified and luckily covered under a warranty extension by Subaru. The part came in and I was able to schedule the repair for the following day. More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Jan 21, 2022 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

January 05, 2022

My automobile was ready in less than one hour as promised. Enjoyed the tv while I waited. Very clean restroom and waiting area. Very much appreciated! More

by TILLIE1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Siefers
Jan 05, 2022 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

December 31, 2021

Always friendly. Easy to get in for an oil change, no appointment needed. Nice waiting area. More

by RICHKRAGNESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know
Dec 31, 2021 -

Kenny Ross Subaru responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 31, 2021

Kenny Ross is the best for service they don’t do things that don’t need to be done only the things that need to be done when my work was finished I noticed one of my deer whistles was missing the gentleman More

by REENIELINT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone
Jan 01, 2022 -

Kenny Ross Subaru responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 29, 2021

They are polite. I dropped my car off for inspection the night before my appt. I received a call from Bryan when it was finished and everything explained to me. I also received a text message the car was More

by COMUNALEJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan
Dec 29, 2021 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

December 29, 2021

Promptly greeted and welcomed. Service tech, Mike, was very pleasant and was very attentive to my service needs. When inspection revealed a brake issue they were more than accommodating to fix the issue. More

by A.MPLUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Dec 30, 2021 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

December 28, 2021

From when I called to schedule to me walking out the door everyone was so courteous and helpful! It was a very pleasant surprise to be treated so well. They should all be commended for the customer service More

by SHEILARAMLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The young man that checked me in and out. I don't know his name.
Dec 28, 2021 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

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