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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,729 Reviews

1,729 Reviews of Kenny Ross Subaru - Service Center

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January 27, 2022

Everyone was so nice and helpful. I would have given a 5 if my car was fixed More

by SUZIESCAFE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike was our contact guy. I don’t remember the serviceman that found the problem.
Jan 28, 2022 -

Kenny Ross Subaru responded

We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 26, 2022

Every staff member that I've ever interacted with at Kenny Ross has been friendly and professional. I always feel welcome to sit in the comfortable waiting room to get service - which is always done in More

by EKHFALCONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

January 26, 2022

The service department representative was very helpful, friendly and professional. Assured I understood the process and the work that was completed. More

by MAGGIEOCHELTREE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Jan 26, 2022 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

January 26, 2022

Jakob is great called me back right away and took care of everything:) would definitely recommend him to other people More

by JASMINEHARBAUGH17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jakob
Jan 26, 2022 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

January 26, 2022

The car was done on time. It was done to my satisfaction. Extra words to get. More

by TANKBH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can not remember
Jan 26, 2022 -

Kenny Ross Subaru responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 26, 2022

The gentleman that checked me in was awesome. Car was done before expected and this has NEVER happened before. He was the reason for this great experience. Thank you to the service employees as well. More

by LYDIA.AHLGRIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

January 26, 2022

Service was exceptional. I had ordered and scheduled new tires and other maintenance work for my Crosstrek. The work was completed ahead of schedule. Service Advisor (Steve Runion) very knowledgeable and More

by CGKEFALOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Runion - 5-Star
Jan 27, 2022 -

Kenny Ross Subaru responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 26, 2022

World class service department. Kenny Ross Subaru is the best experience you can get. Service writers are always helpful and friendly and I know they take everything seriously. More

by STEPHEN.BOONE.1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Kenny Ross Subaru responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 25, 2022

Aaron Eady was a very personable person. Great spirit of service. Word. Word. Word. Word. More

by TOJENA3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Eady was my service rep
Jan 25, 2022 -

Kenny Ross Subaru responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 25, 2022

Everything was fine except I asked the service rep —not Howard—to swap out my mats with the all weather ones in the trunk. The instructions said NOT to put them on top of each other but that’s what he did More

by BE.THOMPSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn’t notice his name and he didn’t introduce himself.
Jan 26, 2022 -

Kenny Ross Subaru responded

We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

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