Kenny Ross Subaru - Service Center

They were friendly and provided accurate information in regards to the recalls. My vehicle was ready earlier than they indicated. regards to the recalls. My vehicle was ready earlier than they indicated. More

I was kept informed on the progress and charges. Even with an added action my wait time was less than expected. Even with an added action my wait time was less than expected. More

Pleasant experience and work was done in a timely manner and polite employees to help and polite employees to help More

Outstanding customer service. Very polite and friendly always explaining what’s going to happen next. That makes me feel great! Very polite and friendly always explaining what’s going to happen next. That makes me feel great! More

We purchased a 2019 Subaru Ascent in the summer of 2021 and have had to take it in for service 3 times. This should be disheartening, maybe even aggravating, but it has truly been a pleasure to deal with t and have had to take it in for service 3 times. This should be disheartening, maybe even aggravating, but it has truly been a pleasure to deal with the Service Department. Every issue has been resolved, a comparable loaner car given, and our warranty has 100% covered costs. We honestly couldn’t be more pleased with them. More

I had issues from the very beginning of purchasing the car. I won’t kiss it was frustrating and upsetting. Bryan with service was amazing though he turned the entire experience around for me and made sure car. I won’t kiss it was frustrating and upsetting. Bryan with service was amazing though he turned the entire experience around for me and made sure I got taken care of. He is an amazing employee and because of him I feel confident about my purchase and where I purchased it. More

Kenny Ross offered accurate, fast service. Staff was friendly and helpful and did an excellent job keeping me informed of what was going on. Staff was friendly and helpful and did an excellent job keeping me informed of what was going on. More

Never had any issues with this dealer before yesterday where they had the wrong part for my vehicle. They, did. however, commit to honoring a $40 off service coupon beyond it's expiration date, so that ma where they had the wrong part for my vehicle. They, did. however, commit to honoring a $40 off service coupon beyond it's expiration date, so that made up for it. I love my Suburu and have generally had great service from this dealer. More

Very courteous staff and assessed my car in a short amount of time. I am always satisfied when I take my car there. amount of time. I am always satisfied when I take my car there. More

Waiting area is very clean which makes waiting a more pleasant experience. Staff is very nice and helpful and efficient. Was nice to know my car was in good hands. Thank you to all at Subaru! pleasant experience. Staff is very nice and helpful and efficient. Was nice to know my car was in good hands. Thank you to all at Subaru! More