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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,729 Reviews

1,729 Reviews of Kenny Ross Subaru - Service Center

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March 17, 2022

Came in for my one year checkup, which was actually a bit over one year because of my illness. Steve took very good care of me as usual. I told him about the squeak after the service was done thinking I w More

by DOTP2204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Mar 17, 2022 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

March 16, 2022

Matthew Hall, assistant service manager helped me out. He is a very honest guy. He rectified an error that I caught. The error was made by another employee. Matthew had my Subaru reinspected and clarifie More

by DBCLESTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mattew Hall
Mar 16, 2022 -

Kenny Ross Subaru responded

We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 16, 2022

Quick service! Came in for a state inspection my truck got through the shop quickly! More

by JERIMYPERRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

March 16, 2022

This dealership is amazing. The guys in service are always so nice and my mechanic is extremely knowledgeable. I recommend them to everyone. More

by SCARLETTE0282
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve, Mike, Brian, Matt and Jake
Mar 17, 2022 -

Kenny Ross Subaru responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 12, 2022

Very fast service and kind workers. It was nice to wait in the lounge with my one year old. It was clean, donuts and fire on. Made it an enjoyable experience. More

by SRFISHER22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2022 -

Kenny Ross Subaru responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 10, 2022

The personnel, Matthew Hall and Michael Siefers, provided provided over-the-top courteous, friendly, and professional service! More

by BOOP550
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Siefers and Matt Hall
Mar 10, 2022 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

March 09, 2022

Our recent service at Kenny Ross Subaru was great. They were able to squeeze me in for a short visit (tire concern). I was in and out and enjoyed waiting too - snacks, comfy chairs, and some quiet ti More

by SWEITZERP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Harris and others
Mar 09, 2022 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

March 09, 2022

Had a defective radio display and ordered a replacement. I dropped off my car when part came in, dealer gave me a loaner vehicle and picked up my car next day. Unfortunately the replacement radio was also d More

by DEBJC54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Assistant Manager Matt
Mar 09, 2022 -

Kenny Ross Subaru responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 09, 2022

Courteous, Timely Appointments, Thorough Technicians, Great Service Staff, Address the Specific Customer Request, Fair Pricing, The Recipe for a Satisfied Customer, Got My Vote. More

by joepsioda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve
Mar 09, 2022 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

March 09, 2022

Great, prompt service and they actually care about you, your car and what you want to do, rather than what they want to do. More

by JSOKOLOSKI0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Blair
Mar 09, 2022 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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