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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,731 Reviews

1,731 Reviews of Kenny Ross Subaru - Service Center

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April 12, 2022

The service center was very clean. The staff was very friendly and courteous. Quickly took my car back and performed the required work to fix the issue. More

by NJB1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 12, 2022

Experience was fast and courteous! There is a nice area to wait with snacks nd drinks. More

by DAWNDEMAIO12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 12, 2022

Good service , very professional, explained the all that they did. Out in a very timely matter. Thanks More

by LETTIERO8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not recall the service advisor’s name, but pleased
Apr 12, 2022 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 11, 2022

Love bringing in my car because I know that I will get the best service! Michael at the service department is such a nice guy and I am pleased every time I leave. More

by GEPHARTTAYLOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael at the front desk
Apr 11, 2022 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 11, 2022

There was an issue with my leather seats and the dealer worked on them until I was satisfied with the they looked. More

by HYDEH101
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Hall
Apr 12, 2022 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 09, 2022

The online scheduling of appointments is easy and you get prompt notification that the appointment is confirmed. The staff are very friendly and inform you of the progress of the work being done on my Subaru More

by SHADWICK2379
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2022 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 08, 2022

Excellent service from the service department. And their kindness during the long wait for the part was amazing. I appreciate everything they did to help me More

by KATHLEENASMITH24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
Apr 08, 2022 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

April 08, 2022

The service department is awesome. I came in because of a random noise issue in my vehicle. They went far above and beyond that when they diagnosed a transmission issue that they point More

by STEVEFRETLESS4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Seifers
Apr 08, 2022 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

April 07, 2022

Very personable & excellent customer service:) Very Fast and efficient. Loved the refreshments since I didn't get to go home after work first.. Thank you;) More

by MOSELEYMOM.WH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Apr 07, 2022 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 07, 2022

Always a smooth process. Dropped off the car for Pa state inspection along with the emission test. Along with the car wash. Always fast friendly service. More

by MARKGEIST69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
Apr 07, 2022 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

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