Kenny Ross Subaru - Service Center

This dealership is a 45 minute drive from our home but we make the drive because we have always been treated fairly and with courtesy. We frequently recommend them to friends who have service needs or are in make the drive because we have always been treated fairly and with courtesy. We frequently recommend them to friends who have service needs or are in the market for a new car. More

Steve was very knowledgeable and able to get me in on short notice to take care of everything I needed done on my vehicle short notice to take care of everything I needed done on my vehicle More

2016 to 2020 state inspection and emission were free, starting in 2021 charged for the state inspection sticker $9.00. 2022 now charging for emission testing and state inspection sticker $62.72. The atmo starting in 2021 charged for the state inspection sticker $9.00. 2022 now charging for emission testing and state inspection sticker $62.72. The atmosphere at the dealership has changed, I will have to see if the change is good or bad. More

They really are great people! I love the personalities! Could work on communication between departments. I love the personalities! Could work on communication between departments. More

very pleased with the service we receive! Work is always completed very effectively and efficiently! Work is always completed very effectively and efficiently! More

The young man in the express bay was very helpful and personable. Service was done on time. personable. Service was done on time. More

Tried to charge me for a recall repair that was not done correctly ( cat vibration) They removed the heat shield to change it then started vibration noise, same thing the recall was for vibration noise . correctly ( cat vibration) They removed the heat shield to change it then started vibration noise, same thing the recall was for vibration noise . Failed my inspection for suspension was told by my mechanic that the struts were passable. Definitely got the feeling that the dealer is trying to increase revenue in service because lack of supply of new cars at the expense of the customer. More

They’ve been fantastic ever since we bought our vehicle. Happy to take it back for service there. Happy to take it back for service there. More

I have been very pleased with the service that I have received, since we purchased our Subaru from your dealership. Everyone has always been pleasant and helpful. I was delighted to find that your serv received, since we purchased our Subaru from your dealership. Everyone has always been pleasant and helpful. I was delighted to find that your service center corrected the time on my clock, as I find this a difficult task for me to accomplish. Thank you! More

Good service. They did not keep me waiting and the waiting is relaxing. Also, I enjoy the snacks. They did not keep me waiting and the waiting is relaxing. Also, I enjoy the snacks. More