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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,732 Reviews

1,732 Reviews of Kenny Ross Subaru - Service Center

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May 06, 2022

I’ve always been happy with the work they’ve done at KR Subaru. Thanks for restoring my confidence in dealership service. More

by AVOIGT42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 06, 2022

Always happy with the service on my forester. I also have a Camry that I get serviced at KR Subaru. Steve is especially kind and professional. More

by JDUTKA125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
May 06, 2022 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 05, 2022

The service attendant Jakob was very helpful, courteous and did a good job. Thank you More

by BETHPRESUTTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jakob
May 05, 2022 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 05, 2022

The service scheduled was done promptly and I was even able to get other work done so I wouldn't need to go back in a month or so. I did have a small issue making the appointment through their website but More

by PUKHED66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 05, 2022

My daughter went in for an oil change and had other work done too that was covered by the warranty. She had her brakes done somewhere else the next day and they sent me a list of stuff that Subaru should’ve More

by JEN_HONER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Runion
May 05, 2022 -

Kenny Ross Subaru responded

We appreciate your concern, Jen. Our service leaders have your information and will be contacting you directly to better assist you. Enjoy your day.

May 05, 2022

Assistant service manager Matthew Hall was very courteous and helpful. He followed through with my issues and repair visits to make sure I was satisfied. Even though it required multiple visits to complete t More

by HYDEH101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Hall
May 06, 2022 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 04, 2022

It is a 45 minute drive for me to come to Kenny Ross Subaru. I was there last Friday for annual PA Inspection. I waited over an hour. I must return tomorrow to wait AGAIN because since my last appointme More

by LLWPGH
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Michael Kohan
May 04, 2022 -

Kenny Ross Subaru responded

Without your information, we are unable to assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@kennyross.com or responding directly to this review with the requested information. We hope to hear back from you soon.

May 04, 2022 -

LLWPGH responded

I have an appointment AGAIN tomorrow at noon so hopefully you can correct what was done to my car. Linda Whitney

May 04, 2022

unfortunately the service still needed is too expensive to have done by your dealership although I like having your service department do most of my work on the car. More

by SWUNDERLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
May 04, 2022 -

Kenny Ross Subaru responded

We appreciate your 3-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 04, 2022

The technician’s are very knowledgeable, and respectful. The explain in detail any work being done. More

by Bernie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Runion
May 04, 2022 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 04, 2022

Waiting room is very comfortable. Receive too many confirmation texts and erroneous messages that service is past due More

by CUPPBOB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

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