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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,732 Reviews

1,732 Reviews of Kenny Ross Subaru - Service Center

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May 16, 2022

Great service. Steve treats you right and does a great job in doing the job right More

by JOSEKME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve runnion and Greg norbert
May 17, 2022 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 16, 2022

Bryan Hastings was friendly professional and thorough in explaining what was scheduled to be done and then what needed to be done. His energy and work ethic is commendable! More

by ALLERGYQUEEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
May 17, 2022 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 13, 2022

They had me in and out quickly. Went over the report in detail. Very pleased. More

by CPALONDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
May 13, 2022 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 12, 2022

Have been to the service department twice since our purchase and the experience was exceptional. Better than we expected. Pleasant waiting area, very efficient check and checkout, helpful service perso More

by BB1109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Siefers
May 13, 2022 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

May 11, 2022

As always, the service dept. took care of my car so I can drive with confidence. More

by redfeet1002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

May 11, 2022

Service personnel were very nice. The problem, however, was not corrected. Quite frustrating to still have to deal with. More

by EWINNIE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Did not get the name of the man I dealt with
May 11, 2022 -

Kenny Ross Subaru responded

Without your information, we are unable to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@kennyross.com or responding directly to this review with the requested information. We hope to hear back from you soon.

May 10, 2022

Fast friendly complete service! My crosstrek only gets serviced here. Employees are the best. Pet friendly waiting area with free snacks and drinks. I have been a customer for 10 ye More

by MFLOULIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All in service
May 10, 2022 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 10, 2022

I arrived on time for my service appointment. My car was taken early and I went to the waiting room. I was called whenever the service was done. It appears that the necessary tasks were perfor More

by PSUDOUG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : While I was there for service, I didn't see any of these employees.
May 10, 2022 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

May 10, 2022

They did all that I asked, an inspection, and an oil change, and washed my car! More

by BENSONJF12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 09, 2022

Wouldn’t return my phone calls after I called trying to find out about the progress of my car More

by WATTSM80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Kenny Ross Subaru responded

Without your information, we are unable to assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@kennyross.com or responding directly to this review with the requested information. We hope to hear back from you soon.

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