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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,732 Reviews

1,732 Reviews of Kenny Ross Subaru - Service Center

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May 18, 2022

Delivered my 2020 Outback with a failing battery to Kenny Ross Subaru on Sunday morning when the dealership was closed. Made an online appointment for 8:30 am on Monday to have the battery and backup alarm s More

by PJTHOMPSONX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 18, 2022

Honest, reliable service. Scheduling is easy online and they always finish in a timely manner. The waiting room is impeccably clean with many amenities while you wait. More

by ALWAYSJAZZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Flynn
May 19, 2022 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

May 17, 2022

Explained everything they would do on my service and when finished explained they did and all the results of the safety check very thorough service writer More

by KARENBRYAN44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

May 17, 2022

Good work done here so far. Excellent service center with very nice waiting area and attentive staff. More

by EDKARL91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 17, 2022

Really good interaction with Steve. Did a nice job with explaining the issues and resolving the matter in a quick time frame. Appreciate their attention to detail. More

by MDIBIASI0301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Union
May 17, 2022 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

May 17, 2022

They were very friendly very knowledgeable of the service I received and had me out very fast.. More

by STERPKO8820
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can’t recall man
May 17, 2022 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 17, 2022

Service at this location is always spot on. They take care of everything and make sure the wait is comfortable. More

by AGENTJLM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 17, 2022

I was called once my part came in to schedule the installation. Customer service was great when I arrived. More

by AVOIGT42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Blair
May 18, 2022 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

May 16, 2022

Quick and Fast Oil Change, with no appointment needed. Would highly recommend to anyone looking for service work on their Subaru. More

by JOSH.GUREKOVICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 16, 2022

They are always quick and do great work. They explain everything to me and help me to make the right decisions about my car. Their facility is clean and everyone is very friendly! I won’t be More

by ANGIE.MEYERS73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

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