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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,734 Reviews

1,734 Reviews of Kenny Ross Subaru - Service Center

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June 06, 2022

Service personnel didn't reattach wheelchair properly after tire rotation. Lost one on my way home. More

by CERUSSELL24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Kenny Ross Subaru responded

Without your information, we are unable to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@kennyross.com or responding directly to this review with the requested information. We hope to hear back from you soon.

June 06, 2022

Asked about air conditioning service, declined since it was $200 to check. A moment or two later another employee approached us and gave us suggestions to try to solve the problem. Very helpful. More

by 3WEB88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

Jun 06, 2022 -

3WEB88 responded

Your welcome.

June 06, 2022

Dealership is fast, knowledgeable and efficient. Pleasant waiting area stocked with reasonable snacks and beverages. Also dog friendly. Great experience. More

by NAGY175
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Runion
Jun 06, 2022 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

June 05, 2022

Customer service is their top priority. Second priority is the quality of not only the product, the automobile, but also services rendered. I bought a subaru and now will always return for More

by LUCKEEDUCKEE94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian H
Jun 06, 2022 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 04, 2022

Easy and painless experience. fast and courteous work done by just driving in.Has been very good every time. More

by SKINPWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2022 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

June 04, 2022

Everything went well. The work on my vehicle was done in a timely fashion. And the quality of work was awesome. More

by rkbike42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2022 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 04, 2022

Jeff and Megan were wonderful! Prompt, accurate, and kept us informed throughout the entire repair. End result was simply awesome! More

by JGIFFEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff and Megan in body shop
Jun 04, 2022 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 03, 2022

Jake the guy that was at the express wad very pleasant and informative. It was a pleasure doing business with him More

by JMSGNG007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 03, 2022

Service was on time and done when I was told it would be. Steve helped me on a future part I might put on my car More

by GEORAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Jun 03, 2022 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

June 03, 2022

Everything was done in a reasonable time. The staff was great and the waiting area is very nice More

by S.NAGY3000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael McMaster
Jun 03, 2022 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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