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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,734 Reviews

1,734 Reviews of Kenny Ross Subaru - Service Center

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June 09, 2022

Kenny Ross's service department always investigates what I have concerns about and they complete the work in a timely manner at the estimate given. The service managers always provide options for care and More

by JLSPHONE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Jun 09, 2022 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 08, 2022

Dan does a great job at servicing my vehicle and Knowing what parts I need. More

by CATHYKALICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan
Jun 08, 2022 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

June 08, 2022

Service is always on schedule and managers are very polite and courtesy. Know their stuff. I was in for inspection this time but even when I just stop for a car wash everyone is always professional More

by STACKMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Piovesan
Jun 08, 2022 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

Jun 08, 2022 -

STACKMA responded

You're welcome!

June 08, 2022

The service center has always been very courteous. Even when they have bad news. Its been my experience they are good about offering options as they find them in the performance of their job which is More

by HAMLET013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 07, 2022

Excellent understanding of the problem we were facing with the transmission and experdited execution of the repairing job. More

by PTAMURA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Runion
Jun 07, 2022 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 07, 2022

Excellent customer service! This dealership treats you like gold- polite, very knowledgeable about their vehicles and problems, honest and prompt. Highly recommend, More

by CJ_OBLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 07, 2022

I have to travel to get to this dealership but the people are so nice and helpful I will never go anywhere else More

by EMILYVANHORN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Runion
Jun 08, 2022 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

June 06, 2022

Convenient location with friendly staff who are always happy to answer questions and make sure you are pleased with work. More

by PBEEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 06, 2022

The gentleman at the service desk treated everyone with respect, it was really busy and yet he maintained composure. I felt like a customer not just a prior purchase. The waiting area was clean, friendly More

by WRF1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean
Jun 06, 2022 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

June 06, 2022

Prompt service. Advised on items that would be needed soon. Clean waiting room. Even washed my car!! More

by MDX694
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
Jun 06, 2022 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

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