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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,734 Reviews

1,734 Reviews of Kenny Ross Subaru - Service Center

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July 16, 2022

Courteous and prompt service that I have come to expect thru all the years I have been dealing with them. More

by MRCTM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 16, 2022

Friendly, courteous, explained everything to my satisfaction (unlike the dealer I had purchased from who brushed off all of my concerns and ignored a serious issue). Will definitely be coming back! More

by KTORIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 16, 2022

The service is always prompt and courteous. I appreciate the pleasant waiting room and availability of coffee and other fluids. More

by SYLVIAC65
Recommend Dealer
Yes
Employees Worked With
Newton Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 14, 2022

Very professional, from reception through explaining concerns and to alleviating the problems with my vehicle. More

by TRENTBOCAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not all pictured
Jul 14, 2022 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 13, 2022

Always very welcoming. Explain what needs to be done. Clean waiting room. Great snacks. Everyone is very pleasant. More

by DSLOCUM5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am sorry I can't remember his name
Jul 14, 2022 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

July 11, 2022

As usual,I was taken in for service, everything explained and out the door in under an hour. The waiting area is always nicely stocked and the staff are all wonderful and very helpful. It is also. Ice to ge More

by KPETROW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jakob Krydick
Jul 12, 2022 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 11, 2022

Friendly service and they let you know if you need any thing for your car.They also go over the things you need to do in then visit. More

by TIRPAK382
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jakob Krydick
Jul 12, 2022 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 08, 2022

Told me tires were 4/32 &8/32. Really 8/32&11/32 when checked by my long time tire dealer and no alignment needed. Makes me ? the honesty of the service dept. More

by TOBYPJK
Recommend Dealer
No
Employees Worked With
Bryan Hastings
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Kenny Ross Subaru responded

We need your information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@kennyross.com or responding directly to this review with the requested information. We hope to hear back from you soon.

July 08, 2022

Very friendly workers nice waiting area with snacks and refreshments very satisfied with my service I received More

by RMORRIS134
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

July 07, 2022

Everyone was very friendly and nice. Everything was clean. Service was quick. And it was a nice touch have free water/tea More

by CAROLDRAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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