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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,735 Reviews

1,735 Reviews of Kenny Ross Subaru - Service Center

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July 25, 2022

Brian Hastings went above and beyond to make sure both me and my car were taken care of. When my front plate came off if the car wash he happily retrieved it and helped me put it back on in a way to prevent More

by NOEGRUTS98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

July 25, 2022

Prompt quality service in a friendly atmosphere Repairs were made and completed in the time suggested More

by SAPTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

July 24, 2022

The service was great! I extend a shout out to all persons involved! Thank You! More

by RTKNAPICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 22, 2022

Easy to schedule an appointment! Good explanation of the work done and what other work is needed. More

by NAOMI.DICKERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jakob Krydick, Tracy Schultz
Jul 22, 2022 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 22, 2022

I feel like everything should have been done correctly on my pre-own vehicle I should have a new battery I should head a new tuneup the whole works I feel like it should’ve been cleaned a little bit better w More

by TDARBY791
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Kenny Ross Subaru responded

We appreciate your 3-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 21, 2022

Explanation of problem was bogus. Also did NOT wash car as indicated on invoice. Service rep said that they did not even have the appropriate tool to address the car's issue since it More

by KRIGEREF27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryan Hastings
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Kenny Ross Subaru responded

We need your information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@kennyross.com or responding directly to this review with the requested information. We hope to hear back from you soon.

July 21, 2022

Everyone friendly, courteous and professional. Service quick and efficient. Always great service. Been coming here for quite a while and always pleased. More

by BXF1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jakob Krydick
Jul 22, 2022 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 20, 2022

As a new buyer from Kenny Ross, this was my first time getting my vehicle serviced there. I would not go anywhere else. I felt right at home and was provided exceptional service for my vehicle. The whole More

by CFEALS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jakob Krydick
Jul 20, 2022 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 20, 2022

Everyone was very courteous and professional, the waiting area was clean and the service was completed in a reasonable amount of time just as the rep had estimated. More

by FMCRRD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 20, 2022

Friendly Efficient. Love the snacks and the car wash. Thanks for keeping my car in top shape. More

by CMR.WEIG
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jakob Krydick
Jul 20, 2022 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

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