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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,735 Reviews

1,735 Reviews of Kenny Ross Subaru - Service Center

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July 30, 2022

in and out in a very short time for inspection and emissions test. will be back soon for oil change and tire rotation. More

by Walk1500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracy Schultz
Aug 01, 2022 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 30, 2022

The people I dealt with the day my Subaru was serviced were efficient and courteous. The waiting area was supplied with snacks and drinks and was a comfortable atmosphere to wait for my car. More

by LGLENN10
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 29, 2022

The service facility is comfortable and clean. All the employees I interacted with were polite and knowledgeable. I came in to have my 2016 Outback inspected. The inspection was done in about a More

by DONMC649
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not listed
Aug 01, 2022 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 29, 2022

The staff is very courteous the wait was short and snacks and coffee are great in the waiting room. Complete trust with this dealership I never feel getting taken advantage of. More

by MikeStraub91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Aug 01, 2022 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

July 28, 2022

Went in to have my pile changed plus tires rotated they checked my pads and told me they were a little less than half life meanwhile the pads were gone like nothing their More

by millerkristian82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jakob Krydick
Jul 28, 2022 -

Kenny Ross Subaru responded

Thank you, Kristian. Our service team will be contacting you directly to ensure a positive outcome. Enjoy the day.

July 28, 2022

Very pleased with my service experience at Kenny Ross Suburu. Super-friendly staff, quick service, and comfortable waiting area. Had one small issue which was handled in a way that could not have been mo More

by DEBBIEGAYDOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

July 28, 2022

I bought my Crosstrek from you in 2014 (or maybe 2013, but it is a 2014)…The sales experience was easy, and even fun. Subsequently, any time I have needed to call on your service staff, I’ve had excellen More

by TIGERLEE19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Someone working in the CASHIER office, though I don’t think she was actually a cashier. She was helpful, and friendly when I was punching a Subaru tee shirt, and she gave me recommendations of good breakfast restaurants nearby…
Jul 29, 2022 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 27, 2022

Excellent and quick service. As a aa aa aa aa aa aa aa aa aa More

by FORTRAN22
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 27, 2022

Getting my inspection was a stress free experience. As always the staff was, friendly, knowledgeable and honest. The car wash was a nice bonus! More

by NICSMAIL11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracy Schultz
Jul 28, 2022 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 26, 2022

The service was awesome. I’d go back for sure. Got my oil changed quickly effectively! More

by BONECRUSHERS94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Jul 26, 2022 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

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