Kenny Ross Subaru - Service Center

Courteous professional thorough and friendly - always a good experience - great value- pleasant staff all in all an awesome dealership good experience - great value- pleasant staff all in all an awesome dealership More

Staff was friendly, communicated well and had my vehicle work done faster than they had estimated. Overall, excellent service. work done faster than they had estimated. Overall, excellent service. More

Good service,a little slow. 1 hr 4 a oil change.nice people ,very courteous. Coffee,snacks were nice.very clean. 1 hr 4 a oil change.nice people ,very courteous. Coffee,snacks were nice.very clean. More

They were quick and accurate. Told me about an hour, was done in half. They are always courteous and professional. Told me about an hour, was done in half. They are always courteous and professional. More

Very clean. Service was great. Listened to me about my concerns. Explained everything that was done. Service was great. Listened to me about my concerns. Explained everything that was done. More

The staff was friendly and efficient. Requiring a customer to type a 15 word minimum is utterly ridiculous. Requiring a customer to type a 15 word minimum is utterly ridiculous. More

Timely, professional, courteous, free state inspection, great waiting area that is well equipped with beverages and snacks... great waiting area that is well equipped with beverages and snacks... More

Bryan has again been over the top with customer service and treating me with respect and willingness to get the job and service done in a very efficient manor. I did have a concern with a paint issue and B and treating me with respect and willingness to get the job and service done in a very efficient manor. I did have a concern with a paint issue and Bryan involved the manager. The manager said to send it to the body shop once the recall was completed and give me a loaner vehicle. Outstanding service I couldn’t expect better and I’m a pretty fussy customer. Thank you very much for your outstanding service and keep up the good job I will continue to tell everyone of my very favorable experiences.. More

We received friendly quick service. I would definitely continue to have service done there. Thanks I would definitely continue to have service done there. Thanks More

Took my Forester in for airbag inflator recall. When I picked up the car, my audio setup had been disconnected and not reconnected. Seat had been moved and was in between notches, so when I stopped When I picked up the car, my audio setup had been disconnected and not reconnected. Seat had been moved and was in between notches, so when I stopped, the seat jerked into position. Steering wheel (tilt) was loose, so it moved up and down (disconcerting when driving!) Most upsetting was that I found a trim clip on the floor. What didn't they reinstall? Is it going to start rattling? Also, floor had some debris on it from their work. I'll not ever take my car to Kenny Ross again for any reason! More