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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,737 Reviews

1,737 Reviews of Kenny Ross Subaru - Service Center

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September 20, 2022

service department met my expectations and beyond. wish there were more of an inventory of new cars in the lot. More

by Walk1500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : jakob krydick
September 20, 2022

My appointment was scheduled for 3:30 PM. However, I arrive 45 minutes early. Brian greeted me and said it would be not be a problem. Brian was Professional and personable. More

by RON.DEBELLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracy Schultz
September 19, 2022

Best place to get your car repaired, I drive out of my area to get it fixed. More

by ONIBONIMARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All of them
Sep 19, 2022 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 19, 2022

Service staff was polite and wait time was minimal. Steven was knowledgeable and showed me the issue with my vehicle. More

by SPARROWADINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 17, 2022

Very pleasant staff, waiting time was not long. Knowledgeable about the work they do. Very clean place. More

by SUEKEL0302
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 16, 2022

Mike in the service department was great. He provided some extra help, and the cat was ready in no time. More

by PJTHOMPSONX
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

September 16, 2022

Clean nice customer service area very friendly advisors quick and knowledgeable service will use again More

by MBJDJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase
Sep 19, 2022 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

September 14, 2022

Quick and easy service, friendly place. Never had a problem on any of my visits. Just simple in and out. More

by REFAN01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 14, 2022

Great service for the best car I've ever had. 2018 Forester. A long drive but worth it for the service and hospitality shown for customers. More

by TMAYERNIK74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 13, 2022

The service managers were proficient and knowledgable. They were very helpful and drove me home and picked me up as I am by myself and have no one to help me. More

by tritonomo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracy Schultz
Sep 13, 2022 -

tritonomo responded

Excellent Service. Very personable!😁

Sep 13, 2022 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

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