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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,737 Reviews

1,737 Reviews of Kenny Ross Subaru - Service Center

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September 22, 2022

Fast, friendly and attentive service at a fair price. Service rep. kept us informed and got us on our way as soon as possible. More

by ACADIA660
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 22, 2022

Very nice and efficient. They were behind but let me know and kept me updated More

by SHEWM9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 22, 2022

Kenny Ross Subaru is awesome! You are the only dealership that I provide, so I bring all my vehicles here, even if they are not Subarus. Keep up the great work! More

by KBC0265
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 22, 2022

Hire qualified mechanics for maintenance as simple as oil changes and routine maintenance. It seems there are inexperienced individuals performing the simple maintenance tasks. A poorly done oil change can c More

by MAMIKOLIC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracy Schultz
Sep 23, 2022 -

Kenny Ross Subaru responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@kennyross.com or responding directly to this review with the requested information. We hope to hear back from you soon.

September 22, 2022

I have always been very pleased with the service department. They have been honest with me. More

by GINABUZZBEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Hasting
Sep 23, 2022 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 21, 2022

Staff at service department are the Best. Brian is awesome and I am always treated very nice and always answer my questions More

by POMEGRANATE24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

September 21, 2022

The service guys at the desk erwe great. It was all under warentee and the even brought the paper work to me to sign since I use a cane. More

by JLBUTTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jakob Krydick, Tracy Schultz
Sep 22, 2022 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 20, 2022

Steve was very helpful, courteous, and friendly and went out of his way to explain what they did and made sure I had all of my questions answered and was completely satisfied. More

by JMSTILLWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 20, 2022

The service provided was excellent. The dealership was great about keeping an open line of communication with me until my vehicle was ready for pickup. More

by QOTSA221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 20, 2022

It is easy to schedule on line appointments. They are always on time when I arrive. They are very courteous and transparent with the service my car needs. More

by FOGLE115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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