Kenny Ross Subaru - Service Center

The service department is always so kind and helpful. They go out of their way to make it a good experience! I ensure I make it back to this specific service department when I need something. They go out of their way to make it a good experience! I ensure I make it back to this specific service department when I need something. More

Service writer was good and got me in and out within a reasonable amount of time reasonable amount of time More

I was there for annual inspection. All personal, especially Steve were very nice and friendly and my Crosstrek was inspected and washed within an hour. This is my first Subaru and w All personal, especially Steve were very nice and friendly and my Crosstrek was inspected and washed within an hour. This is my first Subaru and won't be my last thanks to the dealership and service dept. More

Everyone very helpful,nice, and thorough. ..especially Steve Ruion...very pleased with Kenny ross in Irwin ..especially Steve Ruion...very pleased with Kenny ross in Irwin More

They were so helpful and kind. Not pushy and they gave their honest opinion. They explained every detail on my invoice. Not pushy and they gave their honest opinion. They explained every detail on my invoice. More

Took care of an issue I was having with a certified pre owned car free of charge owned car free of charge More

Great service and explained all service performed. Online apt made it easy. I drive 40 miles to go to this Subaru dealership. Online apt made it easy. I drive 40 miles to go to this Subaru dealership. More

The day that I was there, the staff was overwhelmed with customers. The wait time was too long. customers. The wait time was too long. More

My service rep was fantastic. He always has a smile, explains everything, and was polite. The service guys were very quick, very short wait. I’ll be back He always has a smile, explains everything, and was polite. The service guys were very quick, very short wait. I’ll be back More

The service performed on my outback was exceptional. You provided a loaner vehicle and replaced my transmission in record time. All service personal were courteous and extremely professional. You provided a loaner vehicle and replaced my transmission in record time. All service personal were courteous and extremely professional. More