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Kenny Ross Subaru - Service Center
North Huntingdon, PA
1,722 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,722 Reviews of Kenny Ross Subaru - Service Center
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November 19, 2024
I would recommend Kenny Ross Subaru to anyone looking to purchase a vehicle. We always get great maintenance service done there. We can’t thank Howard Boughter and Tracy Schultz for going above and beyond purchase a vehicle. We always get great maintenance service done there. We can’t thank Howard Boughter and Tracy Schultz for going above and beyond in doing a great job for us on our recent visit to Subaru. More
by Roundtree1059
Verified Customer
November 18, 2024
Purchased tires on 7/16/24 because of the $75 refund. Sent invoice in by date. Yokohama said I did not send in the entire form. Said they called Kenny Ross and told them to contact me No one did. So I Sent invoice in by date. Yokohama said I did not send in the entire form. Said they called Kenny Ross and told them to contact me No one did. So I never got the $75 More
by KRAMMIS
Employees Worked With
November 16, 2024
I have been going to Kenny Ross Subaru for years. Although there are a couple of closer Subaru dealers, I was not treated well; Kenny Ross always treats me right. I especially like the little video Although there are a couple of closer Subaru dealers, I was not treated well; Kenny Ross always treats me right. I especially like the little video that was texted to my phone in the service area, showing the car and whatever service is recommended. Luckily, the car passed without needing anything! More
by ANNE.ROMANKO
Employees Worked With
November 14, 2024
Purchased a 2011 Jeep wrangler in March of 2024. Had problems from the start. Purchase agreement and especially GAP insurance! Drove the Jeep for (two weeks) and then took it back to Kenny Ross beca Had problems from the start. Purchase agreement and especially GAP insurance! Drove the Jeep for (two weeks) and then took it back to Kenny Ross because we were having issues with the (BRAKES)! Absolutely no communication from Kenny Ross. I had to call in a (MONTH) later to find out that they were putting a transmission in the Jeep. Kenny Ross tried to deliver the jeep (THREE) times over the next several months but when we test drove it a (HOT OIL) message and alarm came up on the dash! AND NONE OF THE ORIGINAL ISSUES WERE REPAIRED! Today is November 14, 2024 and I STILL DO NOT HAVE THE JEEP BACK!!!!! I’m only thankful that I purchased a warranty on this vehicle because EVERY TIME KENNY ROSS TRIED TO RETURN THE JEEP TO ME IT STILL HAD PROBLEMS!!!!! The management were treating me like I was an unreasonable customer and at one point told me there was nothing else they were going to do about the jeep when it seems like they did absolutely NOTHING TO FIX (ANYTHING)! 8 months and I still do not have possession of the vehicle I purchased!!!!!! BEWARE Oh yeah, originally I was dealing with David Debruyn he is no longer with Kenny Ross. Then I was dealing with Jim Lokar (center manager) he is no longer with Kenny Ross! What is going on here? More
by JAMESMCC6778
November 14, 2024
service was prompt, courteous and work was done as expected. Newton was particularly helpful answering out questions. expected. Newton was particularly helpful answering out questions. More
by LEEFRANK61
Employees Worked With
November 13, 2024
I've had a few dealings with this exemplary and truly upstanding dealership, the service folks always have a kind word and cheery hello to offer. Keep up the good work! upstanding dealership, the service folks always have a kind word and cheery hello to offer. Keep up the good work! More
by SREMYW99
November 12, 2024
Very friendly. Kept me informed. Answered my questions. Let me know what additional work I needed. Kept me informed. Answered my questions. Let me know what additional work I needed. More
by MCMANNISJAN
Employees Worked With
November 12, 2024
Very smooth transaction! Thank you for getting me and and out quickly and letting me bring my pup! Thank you for getting me and and out quickly and letting me bring my pup! More
by PGHGIRL40
Employees Worked With
November 09, 2024
Howard is definitely an asset to Kenny Ross Subaru. He helped me tremendously with a problem with my car radio. I am very happy with the way he helped me and is a very respectful gentleman. He helped me tremendously with a problem with my car radio. I am very happy with the way he helped me and is a very respectful gentleman. More
by Roundtree1059
