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Kenny Ross Mazda - Service Center

North Huntingdon, PA

4.7
294 Reviews

294 Reviews of Kenny Ross Mazda - Service Center

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October 23, 2024

Customer service when when checking in at garage was not helpful or patient with me at all. Very Rude and basically said I can't deal with it no? Thankfully a garage mechanic helped me.. More

by bushman4536
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Boughter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Kenny Ross Mazda responded

"Bushman4536" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyrossmazda.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 20, 2024

Average repair center. A young technician, without a lot of experience, worked on my vehicle (first service). Informed me that dealership has high rate of turnover of their More

by rmmacfarlane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Pediger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chance George
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Boughter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Veitz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Kenny Ross Mazda responded

We appreciate your feedback and are eager to better your return experience.

October 19, 2024

Was very easy to make an appointment and was able to come back in to days to finish looking over my car and added on an oil change. The advisor was very friendly and the tech cam was great. More

by Kelly rush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James j
Oct 25, 2024 -

Kenny Ross Mazda responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 18, 2024

They make your entire experience quick and easy! ! I didn’t think buying a new car would be so effortless! More

by kspudy13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Woleslagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Pediger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chance George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Klippi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Blough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Dalton. Jim Jacobelli
Oct 25, 2024 -

Kenny Ross Mazda responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 15, 2024

Great service! ! Definitely recommend taking it to Kenny Ross Mazda helped me with my first service on my new vehicle. More

by BRUSH.BRANDON551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Woleslagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Pediger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Klippi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Blough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Kenny Ross Mazda responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 13, 2024

Very good experience getting my Mazda inspected, oil changed and tires rotated. Was able to use a service coupon to keep costs reasonable. More

by gambino10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2024

Exceeded expectations. Extremely courteous, helpful. Expeditiously completed all tasks. Ready when I arrived. Will return. More

by JGAMBLENSC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim (Service Advisor, don’t recall surname)
October 04, 2024

It Was super easy to get my car into last minute after it broke down More

by Ka313013
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Kenny Ross Mazda responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 03, 2024

Employees were very helpful, knowledgeable, understanding, and willing to work with us to get the deal. More

by makaela.crossley6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Kenny Ross Mazda responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 02, 2024

My daughter took my car and said all went smooth. A little expensive but thats how it goes today. More

by franwilkinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Veitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Kenny Ross Mazda responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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