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Kenny Ross Ford - Service Center

Adamsburg, PA

4.7
360 Reviews

360 Reviews of Kenny Ross Ford - Service Center

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June 19, 2024

Good job and timely service. Had to order a part to fix a problem so car will be back soon. More

by nkdk1994
Recommend Dealer
Yes
Employees Worked With
Roxanne in warranty dept
Jun 19, 2024 -

Kenny Ross Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 18, 2024

Job well done. Excellent customer service. Will recommend Kenny Ross Collision Center ***** Fantastic experience. Thank you! More

by CLAYBUSTER1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Weirs
Jun 18, 2024 -

Kenny Ross Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 17, 2024

Jeff at the body shop has taken care of my vehicle twice now. Excellent customer service from him. More

by RICK.DOMBROWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff from the body shop
Jun 18, 2024 -

Kenny Ross Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 15, 2024

People that work there are always nice and courteous. Always willing to help. We always take our vehicles there More

by tracydrotar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dick, Rob
Jun 18, 2024 -

Kenny Ross Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 15, 2024

My vehicle was serviced and an repair was necessary. Job was completed as promised and they even ran it through the carwash! More

by didi11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Kenny Ross Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 14, 2024

I used to visit the facility about 4 years ago to get the oil changed, and the dept was slow and not focused. I take all of my cars there now as I'm in and out in approx 45 minutes, and they are always frie More

by GSIEBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Kenny Ross Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 14, 2024

When I purchased the car in Dec of 2018 I also purchased an interior protection plan good for 72 months. I am trying to get service on the plan. I asked at service desk and was referred to Shannon who tol More

by bstiffler1020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon, Norm, quick lane service person, manager who called me as result of this post
Jun 14, 2024 -

Kenny Ross Ford responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyrossford.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 14, 2024

Got me in and out in no time, without having an appointment on my time schedule More

by CEJOHNSTON62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Kenny Ross Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 13, 2024

EXCELLENT CUSTOMER SERVICE, EXCELLENT SPEED OF SERVICE AND GREAT WORK SERVICING MY VEHICLE. KEEP UP THE GREAT WORK!! More

by JAMESMORROW3339
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Kenny Ross Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 13, 2024

Great, friendly service and good communication with updating me on the progress of my vehicle. More

by MANDI148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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