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398 Reviews of Kenny Ross Ford - Service Center
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Verified Customer
September 04, 2024
Excellent service - ask for Norman, he will treat you right, keep you informed and go the extra mile to ensure things get done and done right! right, keep you informed and go the extra mile to ensure things get done and done right! More
by DTG.JLG
September 01, 2024
Service department is disorganized. Receive 3 to 5 sales texts, emails and calls per week. I actually did want to purchase another vehicle here and the sales department wouldn't even Receive 3 to 5 sales texts, emails and calls per week. I actually did want to purchase another vehicle here and the sales department wouldn't even consider a reasonable offer. Vehicle is still sitting on the lot 45 days later. Will not even attempt another purchase or service appointment with this outfit. More
by SADUFFEY
Employees Worked With
Did not work with any of the suggestions above.
September 01, 2024
The customer service was absolutely horrible and extremely unprofessional. The secretary who would not give her name called me a xxxxing xxxxxxx and was yelling when I was not. Whenever I asked for extremely unprofessional. The secretary who would not give her name called me a xxxxing xxxxxxx and was yelling when I was not. Whenever I asked for the manager she stomped away and yelled like a little child. Gary was also extremely unprofessional and was shoving his hand in the face of the person who was trying to pay and he was also yelling. I will never let anyone I know ever come to this place to have anything done on their car. It was an embarrassment. More
by yukon.ebbitt
Employees Worked With
Gary Swartz and an unnamed secretary
September 01, 2024
Very professional staff with the upmost care for my vehicle. Took care of any concerns that I had. Thanks again to the staff at Kenny Ross Ford! vehicle. Took care of any concerns that I had. Thanks again to the staff at Kenny Ross Ford! More
by Ford5.0
Employees Worked With
Dick Hanzel
August 28, 2024
Everyone was very knowledgeable and helpful and the work was performed on time will definitely be back for all of my maintenance on my vehicle was performed on time will definitely be back for all of my maintenance on my vehicle More
by SMW5970
Employees Worked With
