Kenny Ross Ford - Service Center

Awesome service. Shout out to Jeff Malley for taking care of my minor repair within 24 hours! Excellent communications! Another shout out to the receptionist / c Shout out to Jeff Malley for taking care of my minor repair within 24 hours! Excellent communications! Another shout out to the receptionist / cashier - professional and friendly service. Would highly recommend. More

My car was in for inspection but when it was done the clerk couldn't find me and I was there buying an extended warranty which took forever! Now I get an e mail wanting my insurance information which I clerk couldn't find me and I was there buying an extended warranty which took forever! Now I get an e mail wanting my insurance information which I showed to the agent inspecting my car and the manager from whom I bought the warranty ! What is going on ? I have insurance through Erie Ins.! I did not buy a new car! More

I worked with Ian in service. Mike was the tech. Both were great, they went above and beyond to get my car in, fixed and returned washed. Also go a video walk around of the repair Mike was the tech. Both were great, they went above and beyond to get my car in, fixed and returned washed. Also go a video walk around of the repairs. More

Needed an oil change and stopped by to accomplish that My Focus is 13 years young and the tech discovered leakage and rusted conduits upon inspection( which is also due). They scheduled my next appointme My Focus is 13 years young and the tech discovered leakage and rusted conduits upon inspection( which is also due). They scheduled my next appointment after the oil was changed and the computer is happy and so am I More

Good service unfortunately i’ve had the car less than a week and I’ve had to take it to the service center twice and now they’re picking it up to do some work on the engine week and I’ve had to take it to the service center twice and now they’re picking it up to do some work on the engine More

Service Dept. was able to schedule a semi-urgent repair on short notice. They worked with the warranty company to have repair work done. Was kept abreast of prog was able to schedule a semi-urgent repair on short notice. They worked with the warranty company to have repair work done. Was kept abreast of progress. More

Fantastic experience with Service staff! Professional and friendly as we stopped in on a busy Saturday. Mark and Greg looked at our F250 truck and gave a quick diagnosis of the problem. We w Professional and friendly as we stopped in on a busy Saturday. Mark and Greg looked at our F250 truck and gave a quick diagnosis of the problem. We were about an hour from home and needed help before the truck shut down. They offered us a rental to go get our other vehicle so we could leave the truck with them as it was not safe to drive. I’ve worked at car dealerships in the past and know how things can get crazy. They were busy and could have just told us they didn’t have anyone to look at it, but they didn’t. For that reason the next time I need service for our Ford or looking to purchase a new vehicle, it will be here. We were both truly impressed with their kindness and effort to help us in our time of need. Glad they’re still good people looking out for one another. More

Took care of the issue in a timely manner and explained what work needed to be done. what work needed to be done. More

We have a Mache and the repair was difficult. The repair was done professionally and well. We especially appreciated Megan Martin who kept us informed and was extremely friendly. The repair was done professionally and well. We especially appreciated Megan Martin who kept us informed and was extremely friendly. More

Very good service and staff would highly recommend the staff at kenny ross ford in adamsburg staff at kenny ross ford in adamsburg More