Kenny Ross Ford - Service Center

I reported troubles the same day I picked my vehicle up from the service department. Very poor response from service staff regarding the trouble with steering rack they replaced. I still can’t drive my veh from the service department. Very poor response from service staff regarding the trouble with steering rack they replaced. I still can’t drive my vehicle until it is checked out again due to issues with steering . More

Service was awesome job was well done Looks l brand new Thank you service techs new Thank you service techs More

Good on time work A very professional team of service professionals. I will continue to work with them. professionals. I will continue to work with them. More

The service is always top rate. Dick always takes good care of my car. Not happy about being charges a 3% surcharge of using a credit card. I don't understand why a dealer would add Dick always takes good care of my car. Not happy about being charges a 3% surcharge of using a credit card. I don't understand why a dealer would add this. I have other places to take my car for service that doesn't add this. More

Customer service was fantastic. Got my car serviced oil change and tires rotated in and out in about a half hour.Did a great job. Thank you. Got my car serviced oil change and tires rotated in and out in about a half hour.Did a great job. Thank you. More

Very fast and efficient thank you so much for making it a smooth sailing process smooth sailing process More

Kenny Ross is very reasonable and great with workmanship. Communication is prompt and accurate. Pricing is on par with other dealerships Communication is prompt and accurate. Pricing is on par with other dealerships More

The service department is top notch. I’ve never felt pressured by them trying to upsell service on me. They have always been honest with suggestions in keeping my 2018 explorer running a I’ve never felt pressured by them trying to upsell service on me. They have always been honest with suggestions in keeping my 2018 explorer running and safe. More

I have a Lexus and have used Kenny Ross for all of my repairs. Jeff is wonderful to deal with! Would highly recommend them! repairs. Jeff is wonderful to deal with! Would highly recommend them! More

Great customer service. Servicemen knew what they were doing, I appreciated that. Thank you, greatly appreciated. Servicemen knew what they were doing, I appreciated that. Thank you, greatly appreciated. More