Back

Kenny Ross Ford - Service Center

Adamsburg, PA

4.7
395 Reviews

395 Reviews of Kenny Ross Ford - Service Center

Sort by
September 28, 2024

Ian my advisor is a great asset to the company. He was kind and knowledgeable and got me taken care of in a timely manner. More

by EGAASH0604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Kelly
September 28, 2024

Easy to schedule and always on time Appointment at 1100 done 130 not bad , keep it up More

by MDKUHN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ghrist
September 27, 2024

Very good communication on the status of the work and completed and what was covered under warranty. More

by tglibengood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Kelly
September 26, 2024

Handle all the concerns in the visit. Worked to ensure all warranty and re cal was good More

by KLTAPPER77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Kenny Ross Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 25, 2024

very satisfied with service received and the explanation of what needed repaired and the cost More

by DARSNYDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dick Hansel
Sep 26, 2024 -

Kenny Ross Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 19, 2024

Very friendly, and beyond excellent communication with staff. The whole process I went through was so simple thanks to them. More

by toriannsheldon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Kenny Ross Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 16, 2024

Very good service team ! Keeps you very informed of the service being provided . Service team was very sufficient. More

by nyurt1223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Kenny Ross Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 14, 2024

My car was in for inspection but when it was done the clerk couldn't find me and I was there buying an extended warranty which took forever! Now I get an e mail wanting my insurance information which I More

by Carolyn Stanish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don"t remember
Sep 19, 2024 -

Kenny Ross Ford responded

We appreciate your feedback and are eager to better your return experience.

September 14, 2024

I worked with Ian in service. Mike was the tech. Both were great, they went above and beyond to get my car in, fixed and returned washed. Also go a video walk around of the repair More

by SFLEBO73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian,Mike
Sep 19, 2024 -

Kenny Ross Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 14, 2024

Awesome service. Shout out to Jeff Malley for taking care of my minor repair within 24 hours! Excellent communications! Another shout out to the receptionist / c More

by JAYCGIFFEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Malley
Sep 19, 2024 -

Kenny Ross Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

...
5
...