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Kenny Ross Ford - Service Center

Adamsburg, PA

4.7
399 Reviews

399 Reviews of Kenny Ross Ford - Service Center

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September 30, 2023

It was great having them pick up my truck & take it to be serviced. Everything was done perfectly & my truck came back the same day & was even washed. They took video of my truck when they picked it up & t More

by lu1913uswa1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott-Service Manager
Oct 02, 2023 -

Kenny Ross Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 30, 2023

Excellent service I really appreciate the pick up and delivery service. It is difficult for me to get away to take my car in for service and this service makes it much easier. More

by MHICKS2951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Hanzel always provides great advice.
Oct 02, 2023 -

Kenny Ross Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 30, 2023

Work done satisfactory . No issues to report. As usual, work was done in normal time. More

by rmgolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
D. Hansel
Oct 02, 2023 -

Kenny Ross Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 30, 2023

Great dealership. Had state inspection and emissions service. Great service and fast.Would highly recommend this dealer. More

by PITACCIATO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Stewart, Mike Fisher
Oct 02, 2023 -

Kenny Ross Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 29, 2023

I purchased a 2017 Ford F150 from Kenny Ross Ford and from day one I was always kept informed of suggested services. The Service Manager, Dick, is always professional, attentive to the needs of the cust More

by FREDISDEAD521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dick H, John "Cash" McCafferty
Sep 29, 2023 -

Kenny Ross Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 29, 2023

The service was great, very minimal wait time and the service person was polite and efficient. More

by sikntird
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Hanzel
Oct 02, 2023 -

Kenny Ross Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 28, 2023

The service department was quick in finding my problem and getting the necessary parts. Scott and Bill are great to work with in meeting my needs. More

by TESHOOPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott in service and Bill was my technician
Sep 29, 2023 -

Kenny Ross Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 28, 2023

Dealership and service is fantastic. Always has what I need and service is timely done right. I don’t take my vehicles anywhere else. More

by JIMD6121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rae Ann Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Crumlish
Sep 28, 2023 -

Kenny Ross Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 27, 2023

The service department is excellent and Dick H is always professional and provides excellent customer service. It is always has always ben a great experience I have never had any issues that the More

by daveandsuecoke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky at southhills Kenny Ross ford
Sep 27, 2023 -

Kenny Ross Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 27, 2023

Purchased a new 2023 Ford Escape. Buying experience was great and the finance experience was good as well. More

by tomdiehl1975
Recommend Dealer
Yes
Employees Worked With
CJ Musnug
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lenny Vargo
Sep 28, 2023 -

Kenny Ross Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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