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Kenny Ross Ford - Service Center

Adamsburg, PA

4.7
394 Reviews

394 Reviews of Kenny Ross Ford - Service Center

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October 20, 2024

I travel for work but whenever I am in Greensburg I take my 2016 Ford Focus to Kenny Ross for service. More

by KDECHRISTOPHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Kenny Ross Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 19, 2024

Megan was a wonderful liaison keeping me informed every step of the process. The mechanics/body work staff did a top notch job. More

by barb.mikrut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Kenny Ross Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 19, 2024

Had the car for 11 days. Told them the car was making noise even gave them a Video showing the same noise other customers were having with that same car. they stated they did More

by lodovicos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Kuzyck
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Kenny Ross Ford responded

Hi Lodovico, I’m Rae Ann Morris, the General Manager at Kenny Ross Ford. I understand that your recent visit may not have met your expectations, and I want to personally apologize for that. Your experience is important to me, and I’d love the opportunity to address any concerns you might have. Please don’t hesitate to reach out to me directly at (724) 978-2010, or send me a private email at rmorris@kennyross.com at your convenience. I’d like to make sure we can turn things around and provide the service you deserve. Thank you for your time, and I look forward to hearing from you. Best regards, Rae Ann Morris General Manager Kenny Ross Ford

October 19, 2024

I was really happy with the work that was done and in a timely manner. More

by buddha55rams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
Oct 25, 2024 -

Kenny Ross Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 19, 2024

All employees were pleasant and efficient. Thank you Mike and CJ for all of your help with our purchase. More

by ALBERTTYLER
Recommend Dealer
Yes
Employees Worked With
CJ Musnug
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rae Ann Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fisher
Oct 25, 2024 -

Kenny Ross Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 18, 2024

Had a weird little thing going on with my Ford (that I bought at this dealer). They took me in immediately, figured it out, fixed it and washed the car all in one day. Really could not be happier with K More

by TJMATHIAS37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dick helped me out on this one
Oct 25, 2024 -

Kenny Ross Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 17, 2024

Greg and the whole mobile service crew are fantastic. Fast and knowledgeable on our repair and recall needs. I would highly recommend them. Keep up the good work guys. More

by brian@garrysautosales.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Kenny Ross Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 17, 2024

Prompt timing on appointment. Services that were to be done to vehicle explained and documented. More

by gsharpjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Kenny Ross Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 15, 2024

Fast at the body shop, after contacting three times. But very quick once they completed. More

by franksmeema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Kenny Ross Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 15, 2024

Everyone is very professional and courteous. The employees are always friendly and accommodating. They value the customer's time and don't take advantage of it. More

by gms496
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Kenny Ross Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!