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Kenny Ross Ford - Service Center

Adamsburg, PA

4.7
401 Reviews
Call Service Center (724) 973-3793

401 Reviews of Kenny Ross Ford - Service Center

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March 17, 2024

Kenny Ross Ford has always been there when I needed any service repairs done in a timely manner. The service manager RH always goes out of his way to make sure I have a great experience. More

by PBEDONT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Hanzel
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Mar 19, 2024 -

Kenny Ross Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 17, 2024

I had a positive experience. They informed me I had points to use and gave me valet service. More

by dsimporting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Counter person forgot his name
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Mar 19, 2024 -

Kenny Ross Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 17, 2024

My service advisor, Chris was very friendly and helpful. Very knowledgeable. The technician did an excellent job. More

by BSMITH2684
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rae Ann Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2024 -

Kenny Ross Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 17, 2024

Hello…. after a follow up call from the service manager..I started to feel better about my recent survey. Yes, the issue was resolved in a timely matter but More

by LYNNCOLE06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2024 -

Kenny Ross Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 17, 2024

Had an issue with a loaner car, they took care of it and still got my truck serviced that day. More

by MARLAFRESCURA1215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Kuzyck
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2024 -

Kenny Ross Ford responded

Thank you for taking the time to provide us with this feedback, Marla! We are happy that our team got you back on the road safely.

March 16, 2024

Everyone was very courteous as well as informative. All my questions prior to the repair were answered concisely by Jeff. More

by LKRIMM47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff and Ashley
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Mar 19, 2024 -

Kenny Ross Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 16, 2024

Kenny Ross Ford always goes above and beyond to make everything right. In the past 20 years I have been dealing with this dealership never had a bad experience. More

by FULLERTONMIKE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dick and Bob R
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Mar 19, 2024 -

Kenny Ross Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 15, 2024

The service manager Greg, and his staff were extremely responsive and technically on point. The repair was done on time and was effective. More

by ann.rittiger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2024 -

Kenny Ross Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 15, 2024

Easy fast awesome guys. Very nice. Thorough work. Will definitely be back. Cj in finance answered warranty stuff More

by musnug96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Musnug
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rae Ann Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norman Cochran
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Mar 15, 2024 -

Kenny Ross Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 15, 2024

Excellent service manager that is al way s there for me. Best service vice for all More

by FREDBAUER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smoody
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2024 -

Kenny Ross Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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