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Kenny Ross Ford - Service Center

Adamsburg, PA

4.7
399 Reviews
Call Service Center (724) 973-3793

399 Reviews of Kenny Ross Ford - Service Center

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March 22, 2024

Not to be trusted will mislead any one who doesn't know anything about mechanics. More

by HRLYDG218P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
CJ Musnug
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2024 -

Kenny Ross Ford responded

"HRLYDG218P" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyrossford.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 22, 2024

Excellent service from service writer and technician. And the car wash was a nice added bonus More

by JDRUPERTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2024 -

Kenny Ross Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 21, 2024

Kenny Ross is always great to deal with. Their service department helps to get my car back quickly. More

by TIM5844
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2024 -

Kenny Ross Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 19, 2024

Used my Ford pass after Service rep reminded me. Thanks! Like getting the works for $0!!! More

by TONYPALUKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2024 -

Kenny Ross Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 19, 2024

Very helpful. Tire pressure low had it checked and air put in in about 15minuyes More

by BERCH1229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2024 -

Kenny Ross Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 19, 2024

Brian was kind and helpful, made the process easy and got my car fixed in a short amount of time. More

by crlawery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smoody
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2024 -

Kenny Ross Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 19, 2024

Best dealership - best Service Department-very friendly and knowledgeable employees-never had a problem there and I have been dealing there for many years!!! More

by CPRINCE10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dick Hansel
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Mar 20, 2024 -

Kenny Ross Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 18, 2024

All issues resolved in a expedited manner with great customer service. I am extremely satisfied. More

by JAMESMORROW3339
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rae Ann Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2024 -

Kenny Ross Ford responded

We value and appreciate your business, James. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

March 17, 2024

Kenny Ross Ford has always been there when I needed any service repairs done in a timely manner. The service manager RH always goes out of his way to make sure I have a great experience. More

by PBEDONT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Hanzel
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Mar 19, 2024 -

Kenny Ross Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 17, 2024

I had a positive experience. They informed me I had points to use and gave me valet service. More

by dsimporting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Counter person forgot his name
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Mar 19, 2024 -

Kenny Ross Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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