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Kenny Ross Ford - Service Center

Adamsburg, PA

4.7
399 Reviews

399 Reviews of Kenny Ross Ford - Service Center

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March 30, 2024

Prompt friendly service. Oil change was done in a timely manner. Thanks for washing my car. More

by ROSCUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Kenny Ross Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 28, 2024

Very nice people. Professional and courteous .Service dept. tried their best to fix many electrical problems from factory. They found and fixed many gremlins. The steer More

by rubinnleonard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Smoody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Kenny Ross Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 27, 2024

Great work, great service, great people. Really appreciate everything they did to get my vehicle back on the road. More

by BMBRIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smoody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Kenny Ross Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 27, 2024

Amazing service, I am glad I took my car here. . I would recommend Kenny Ross to all my friends and family More

by alexander.jie.hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
Mar 27, 2024 -

Kenny Ross Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 26, 2024

I had some problems with my car and the dealership was very helpful and fixed the problem. More

by mytwins2586
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Kenny Ross Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 26, 2024

GREG IS A TRUE PROFESSIONAL. Ii HAD A PROBLEM AND HE PERSONALLY HANDLED THE ISSUE IN AN EXPEDITED MANNER. GO GREG!! More

by JAMESMORROW3339
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rae Ann Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Kenny Ross Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 24, 2024

Poor customer advisor. Lost my key/paperwork. Part was not order . Poor personality.. wish not to deal with him anymore. More

by Cricket55.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Ghrist
Mar 26, 2024 -

Kenny Ross Ford responded

"Cricket55." does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyrossford.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 23, 2024

Chris, is great. Kind, good listener and remembers what i like. Quick and efficient was my experience. More

by preachgrace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mull Quicklane
Mar 26, 2024 -

Kenny Ross Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 22, 2024

My experience was great, they gave me options and found me the right fit for me. I couldn’t be happier with my new Edge. The sales staff was patient and diligent at getting me exactly what I wanted. More

by misadler624
Recommend Dealer
Yes
Employees Worked With
Kristy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braden Castle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rae Ann Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Kenny Ross Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 22, 2024

Whether it was Shannon. Taking my issue to the service department. Scott or specially Dick for helping me. I appreciate the quick service and the kindness and consideration More

by DPELLIs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon, Scott and Dick, Richard McCoy
Mar 22, 2024 -

Kenny Ross Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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